Home/Heat Map Software/LiveSession vs VWO InsightsUpdated on: April 20, 2024

Compare LiveSession vs VWO Insights

82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

LiveSession easily searches, segmentizes, and replays high-quality session interactions to analyze customer behavior across user sites and apps. It records how a user interacts with a user’s website and tracks its entire journey through. This helps users to improve their conversion rate, provide better IT and customer support and also helps them debug applications. The dashboard can be customized using multiple filters for the parameters which are most important. Multiple segments can be filtered to provide valuable insights out of huge data clutter. LiveSession also helps you determine which users got frustrated after multiple clicks and dropped out, thereby allowing them to optimize that element of their website. It also helps track users who encountered a Javascript error after logging into their website. LiveSession has multiple advantages which bypass any single fixed area of business. It helps developers to improve user experience on the website, allows marketing to understand how the user interacts with the website. It thereby increases the conversion rate and also enables customer service to learn about user behavior. ..show more

VWO Insights is cloud-based software that assists eCommerce organisations in analysing the behaviour of website visitors, diagnosing problems, and fixing them to improve the overall customer experience. Organizations can record consumer mouse trails to access visited webpages, time spent on a webpage, and drop off rates using the screen recording module. Administrators can use heatmaps, click maps, scroll maps, and element lists in VWO Insights to visualise click and scroll behaviour. The survey module enables analysts to design on-page surveys and feedback forms, including ratings, checkboxes, drop-down menus, multiple choice questions, and more, for desktop, mobile, or browser-specific use. It enables staff to set up analysis funnels to produce behaviour analytics based on pre-defined criteria, such as link clicks, engagement on particular web pages, revenue generated, and forms submitted, among others. Businesses can combine VWO Insights with a variety of third-party programmes, including WordPress, Magenta, Shopify, and Clicktale, thanks to the API it provides. Additionally, it enables users to categorise website visitors depending on a variety of factors, such as repeat or new visitors, localities, preferred languages, and operating systems. ..show more

Features

A/B Testing Compares two versions of your website to see which one performs better

Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query

Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.

Customer Feedback Helps the website owner to receive customer feedback directly from the website

Filtered Results Offers to filter the results based on regions, devices and other criteria.

Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest

Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website

Optimization Tool Enables optimization of contents/elements of your website without using any third-party application

Real-time View View real-time live interaction of visitors on the website

Session Recording Enables one to record remote access, support sessions, and meetings

Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Wroclaw, Poland

New Delhi, India / +1 415-349-0105

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$55.63 /Month

Features

  • 50000 Page Views Monthly

All the Plans includes these Features

  • Session replays
  • Filters
  • Segments
  • User reports
  • Support for SPA
  • Skip inactivity
  • Speed of session replay
  • User identification
  • Always-on recordings
  • Data retention : 30 days
  • Support : Live Chat and Email
  • Unlimited websites
  • Unlimited Users
  • Integration with Live Chats
  • Integration with bug tracking System
  • Installation guides for popular platforms
Startup
$112.39 /Month

Features

  • 100000 Page Views Monthly
  • Includes features of All Plan
Medium
$225.92 /Month

Features

  • 225000 Page Views Monthly
  • Includes features of All Plan
Growth
$452.97 /Month

Features

  • 450000 Page Views Monthly
  • Includes features of All Plan
View Price Page
Growth
$169 /Month

For 10000 Monthly Visitors

Get started with visitor research

Features

  • Number of Running Funnels : 5
  • Basic Funnel Reporting
  • Heatmap
  • Clickmap
  • Cross Device
  • Observations
  • Heatmap Comparision
  • Share
  • Observations with Automatic Screenshot
  • Test Variation Heatmap
  • Page and Session Level Recordings
  • Saved Recordings : 100
  • Observations with Recording Snapshot
  • Number of Active Forms : 5
  • Conversion Funnel Report
  • Drop Off Report
  • Targeted Forms
  • Number of Responses : As per MAU
  • Number of Active Surveys : 2
  • Basic Layouts
  • Question Types
  • Basic Triggers
  • Multi Question Survey
  • Question Bank
  • Support for Multiple Languages
  • Basic Themes
  • Targeting
  • Export CSV
  • Website Reviews
  • Report Segmentation : Segment Gallery
  • Observation plugin
  • Hypotheses
  • Hypotheses prioritization + Kanban : Standard
  • Ideafactory
  • Users : Unlimited
  • Subaccounts : 1
  • Integrations : Standard
  • Data Retention : 1 month
  • Business Goals : 20
  • GDPR compliance
  • Support Availability : 24 X 5
  • First Response Time (Working days only) : 8 hours
  • Email Support
  • In Product Chat Support

Based upon the Number of Monthly Visitors, the pricing plan varies.

PRO
Custom

Advanced visitor research and behavior analysis with intuitive reporting.

Features

  • Number of Running Funnels : 10
  • Basic Funnel Reporting
  • Funnel Drop Off Report
  • Advanced Funnel Filtering
  • Heatmap
  • Clickmap
  • Cross Device
  • Observations
  • Heatmap Comparision
  • Share
  • Scrollmap
  • Download
  • Browsable Heatmap
  • Observations with Automatic Screenshot
  • Test Variation Heatmap
  • Advanced Heatmap Filtering
  • Heatmap Views
  • Page and Session Level Recordings
  • Download
  • Session Filters
  • Advanced Recording Filters
  • Test Variation Recording
  • Saved Recordings : 250
  • Observations with Recording Snapshot
  • Recording Views
  • Number of Active Forms : 20
  • Conversion Funnel Report
  • Time Report
  • Hesitation Report
  • Refill Report
  • Ignore Report
  • Drop Off Report
  • Targeted Forms
  • Number of Responses : As per MAU
  • Number of Active Surveys : 7
  • Basic Layouts
  • Question Types
  • Basic Triggers
  • Multi Question Survey
  • Question Bank
  • Support for Multiple Languages
  • Basic Themes
  • Exit Intent
  • On-Scroll Trigger
  • Customize Welcome/Thank you
  • Custom Styling
  • Variation Survey
  • NPS
  • Targeting
  • Export CSV
  • Website Reviews
  • Report Segmentation : Basic
  • Targeting
  • Saved Segments
  • Geo Targeting
  • Custom Javascript
  • Cookie Based Targeting
  • Observation plugin
  • Hypotheses
  • Hypotheses prioritization + Kanban : Standard
  • Ideafactory
  • Users : Unlimited
  • Subaccounts : 3
  • Integrations : Standard
  • Data Retention : 2 months
  • Business Goals : 50
  • GDPR compliance
  • Support Availability : 24 X 5
  • First Response Time (Working days only) : 6 hours
  • Email Support
  • In Product Chat Support
  • Phone Support
Enterprise
Custom

Best for large teams with high traffic websites

Features

  • Number of Running Funnels : 20
  • Basic Funnel Reporting
  • Funnel Drop Off Report
  • Advanced Funnel Filtering
  • Heatmap
  • Clickmap
  • Cross Device
  • Observations
  • Heatmap Comparision
  • Share
  • Scrollmap
  • ClickArea
  • Element List
  • Download
  • Browsable Heatmap
  • Observations with Automatic Screenshot
  • Test Variation Heatmap
  • Advanced Heatmap Filtering
  • Heatmap Views
  • Page and Session Level Recordings
  • Download
  • Session Filters
  • Advanced Recording Filters
  • Test Variation Recording
  • Saved Recordings : 1000
  • Observations with Recording Snapshot
  • Recording Views
  • Number of Active Forms : 50
  • Conversion Funnel Report
  • Time Report
  • Hesitation Report
  • Refill Report
  • Ignore Report
  • Drop Off Report
  • Targeted Forms
  • Number of Responses : As per MAU
  • Number of Active Surveys : 15
  • Basic Layouts
  • Question Types
  • Basic Triggers
  • Multi Question Survey
  • Question Bank
  • Support for Multiple Languages
  • Basic Themes
  • Exit Intent
  • On-Scroll Trigger
  • Customize Welcome/Thank you
  • Survey Logic
  • Custom Styling
  • Custom Triggers
  • Variation Survey
  • Whitelabeling
  • Survey Analysis with Recordings
  • NPS
  • Targeting
  • Export CSV
  • Website Reviews
  • Report Segmentation : Advanced
  • Targeting
  • Saved Segments
  • Geo Targeting
  • Custom Javascript
  • Custom Dimension : 50
  • Behavioral Analysis
  • Cookie Based Targeting
  • IP Based Targeting
  • Advanced Segment Logic
  • Observation plugin
  • Hypotheses
  • Hypotheses prioritization + Kanban : Standard + Custom
  • Ideafactory
  • Users : Unlimited
  • Subaccounts : 5
  • Integrations : Standard + Custom
  • API Access
  • Data Retention : 3 months
  • Business Goals : 75
  • Single Sign On
  • GDPR compliance
  • Support Availability : 24 X 7
  • First Response Time (Working days only) : 4 hours
  • Email Support
  • In Product Chat Support
  • Phone Support
  • Dedicated Account Manager
  • Onboarding and Training
View Price Page

SCREENSHOTS

LiveSession Screenshots
View 4 screenshot(s)
VWO Insights Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Intercom
  • Google Analytics
  • LiveChat
  • Segment
  • Mixpanel
  • WordPress
  • Joomla
  • Drupal
  • Google Analytics
  • BigCommerce
  • Shopify
  • Google Tag Manager
  • Kissmetrics

ALTERNATIVES

Top alternatives to LiveSession

Smartlook
Smartlook
Hotjar
Hotjar
FullStory
FullStory
Crazy Egg
Crazy Egg
Plerdy
Plerdy

Top alternatives to VWO Insights

Smartlook
Smartlook
Hotjar
Hotjar
FullStory
FullStory
Crazy Egg
Crazy Egg
Plerdy
Plerdy