Compare LiveSession vs Mouseflow

Summary

LiveSession easily searches, segmentizes, and replays high-quality session interactions to analyze customer behavior across user sites and apps. It records how a user interacts with a user’s website and tracks its entire journey through. This helps users to improve their conversion rate, provide better IT and customer support and also helps them debug applications. The dashboard can be customized using multiple filters for the parameters which are most important. Multiple segments can be filtered to provide valuable insights out of huge data clutter. LiveSession also helps you determine which users got frustrated after multiple clicks and dropped out, thereby allowing them to optimize that element of their website. It also helps track users who encountered a Javascript error after logging into their website. LiveSession has multiple advantages which bypass any single fixed area of business. It helps developers to improve user experience on the website, allows marketing to understand how the user interacts with the website. It thereby increases the conversion rate and also enables customer service to learn about user behavior. ..show more

Mouseflow is one of the feature-rich heatmap tools that track the activity of website visitors and offer you a detailed insight. The heatmaps offered by Mouseflow are build using tracking visitor’s interaction with the website that includes touch/click, scroll, engagement with particular content, etc. The insights offered can further be segmented on the basis of device used to visit the website, visitor’s location and a few more filters. You can detect the reason behind the frustration of a potential customer, javascript errors, friction and disturbing pop-ups that are hampering the growth of your business. It also comes with onboard recording functionality, using which you can record visitors session. This obliterates the need for any guesswork and you can be precise of where the action should be taken. Mouseflow also offers funnelling if you need to track the page-to-page activity of customers and monitoring of filling of forms. Furthermore, you can create custom surveys in order to take visitors feedback. ..show more

A/B Testing Compares two versions of your website to see which one performs better

Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query

Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.

Customer Feedback Helps the website owner to receive customer feedback directly from the website

Filtered Results Offers to filter the results based on regions, devices and other criteria.

Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest

Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website

Optimization Tool Enables optimization of contents/elements of your website without using any third-party application

Real-time View View real-time live interaction of visitors on the website

Session Recording Enables one to record remote access, support sessions, and meetings

Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination

• Intercom
• Google Analytics
• LiveChat
• Segment

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