Home/Heat Map Software/LiveSession vs FullStoryUpdated on: March 28, 2024

Compare LiveSession vs FullStory

82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

LiveSession easily searches, segmentizes, and replays high-quality session interactions to analyze customer behavior across user sites and apps. It records how a user interacts with a user’s website and tracks its entire journey through. This helps users to improve their conversion rate, provide better IT and customer support and also helps them debug applications. The dashboard can be customized using multiple filters for the parameters which are most important. Multiple segments can be filtered to provide valuable insights out of huge data clutter. LiveSession also helps you determine which users got frustrated after multiple clicks and dropped out, thereby allowing them to optimize that element of their website. It also helps track users who encountered a Javascript error after logging into their website. LiveSession has multiple advantages which bypass any single fixed area of business. It helps developers to improve user experience on the website, allows marketing to understand how the user interacts with the website. It thereby increases the conversion rate and also enables customer service to learn about user behavior. ..show more

Fullstory houses a host of features for detailed heatmap generation and other analytics. The first being the heatmaps, which is generated by tracking the user’s activity on your website. The heatmaps are generated with sprayed colours of different tones on various segments on your website, depending upon the level of interaction made. You can analyze the reports by filtering the results on the basis of filter like Top users, the device used, etc. Fullstory can also record the entire user session so that you never miss any detail of how user interaction. Alongside the user’s interaction, it also records and detects errors in JavaScript console logs. Concerning the user’s privacy, it prevents collecting of sensitive user's data like location, IP address and web domain. It also identifies error/dead clicks, bugs, and pop-ups that degrade the user’s experience. Minute details like rage click and thrashing mouse also taken into account by the software. Moreover, you can also export CSV userlist for your searches and segments. Lastly, you can share the reports with other team members using the ‘Collaborate’ feature. ..show more

Features

A/B Testing Compares two versions of your website to see which one performs better

Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query

Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.

Customer Feedback Helps the website owner to receive customer feedback directly from the website

Filtered Results Offers to filter the results based on regions, devices and other criteria.

Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest

Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website

Optimization Tool Enables optimization of contents/elements of your website without using any third-party application

Real-time View View real-time live interaction of visitors on the website

Session Recording Enables one to record remote access, support sessions, and meetings

Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Wroclaw, Poland

Atlanta, Georgia

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$55.63 /Month

Features

  • 50000 Page Views Monthly

All the Plans includes these Features

  • Session replays
  • Filters
  • Segments
  • User reports
  • Support for SPA
  • Skip inactivity
  • Speed of session replay
  • User identification
  • Always-on recordings
  • Data retention : 30 days
  • Support : Live Chat and Email
  • Unlimited websites
  • Unlimited Users
  • Integration with Live Chats
  • Integration with bug tracking System
  • Installation guides for popular platforms
Startup
$112.39 /Month

Features

  • 100000 Page Views Monthly
  • Includes features of All Plan
Medium
$225.92 /Month

Features

  • 225000 Page Views Monthly
  • Includes features of All Plan
Growth
$452.97 /Month

Features

  • 450000 Page Views Monthly
  • Includes features of All Plan
View Price Page
Free trial
Others

14 days trial.

Features

ANALYTICS & DEBUGGING

  • User Trends
  • Event Funnels
  • Heatmaps
  • Dev Tools
  • Co-browsing
  • Frustration Signals
  • Dashboards

WORKFLOW

  • Session Replay
  • Omnisearch
  • User Segmentation
  • Integrations
  • Session Notes
  • Shareable Session Links
  • Webhooks

MANAGEMENT

  • Exclude Sensitive Data
  • Restrict by IPS, User Agent, or Location
  • Consent API
  • Custom Events
  • FS.Identify API
  • Delete Users
Business
Custom

Features

  • Include Free trial plan, plus
  • Session Replay
  • OmniSearch
  • User Trends
  • Event Funnels
  • Heatmaps
  • Dev Tools
  • Frustration Signals

Enterprise
Custom

Features

  • Conversions
  • Data Export
  • Journeys
  • Segment Alerts
  • SAML Single Sign-on
  • Watched Elements, and
  • All features of FullStory Business

ANALYTICS & DEBUGGING

  • Features of Business plan, plus
  • Conversions
  • Watched Elements
  • Journeys

WORKFLOW

  • Features of Business plan, plus
  • Alerts
  • Data Export

MANAGEMENT

  • Features of Business plan, plus
  • SAML Single Sign-on
  • Multi-org Management
  • Available as an add-on
Free Forever
Free

Leverage a limited version of our powerful digital experience analytics with three seats, 1,000 sessions/month, and up to one month of data storage.

View Price Page

SCREENSHOTS

LiveSession Screenshots
View 4 screenshot(s)
FullStory Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Intercom
  • Google Analytics
  • LiveChat
  • Segment
    NA

ALTERNATIVES

Top alternatives to LiveSession

Smartlook
Smartlook
Hotjar
Hotjar
FullStory
FullStory
Crazy Egg
Crazy Egg
Plerdy
Plerdy

Top alternatives to FullStory

Datadog APM
Datadog APM
LogRocket
LogRocket
Heap
Heap
Amplitude
Amplitude
Pendo
Pendo