Home/Survey/ User Feedback Software/LimeSurvey vs GetFeedbackUpdated on: March 28, 2024

Compare LimeSurvey vs GetFeedback

90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs. ..show more

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Hamburg, Germany / +49 40 22660066

San Francisco, CA / +1 (415)-942-5981

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • 25 responses/month
  • 10 MB upload storage
  • 30+ question types
  • 80+ languages
  • Panel integration
  • Question editor
  • Skip logic and branching
  • Piping and micro-tailoring
  • Survey management
  • GDPR compliance
  • Custom survey design
  • Data export Excel, CSV, R, Stata, SPSS, Word, & PDF
  • API access
Basic
$34 /Month

Features

  • 1, 000 responses/month
  • 250 MB upload storage
  • Includes features of Free plan, plus
  • White-label end page
  • Email support
Expert
$29 /Month

$348 billed Yearly

Features

  • 10,000 responses per year
  • 1 GB upload storage
  • Includes features of Basic plan, plus
  • White-label domain
  • Remove LimeSurvey branding
  • 1 alias domain
Enterprise
$74 /Month

$888 billed Yearly

Features

  • 100,000 responses/year
  • 3 GB upload storage
  • Includes features of Expert plan, plus
  • Priority Email support
  • 2 alias domain
Corporate
Custom

LimeSurvey used to design the perfect survey solution for you.

Features

  • Includes features of Enterprise plan, plus
  • Custom number of responses/year
  • Custom upload storage
  • White-label end page
  • White-label domain
  • Corporate support
  • Remove LimeSurvey branding
  • Custom number of alias domains
  • SAML (optional)
  • Dedicated server (optional)
View Price Page
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page

SCREENSHOTS

LimeSurvey Screenshots
GetFeedback Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira

ALTERNATIVES

Top alternatives to LimeSurvey

Microsoft Forms
Microsoft Forms
Qualtrics Core XM
Qualtrics Core XM
SurveyMonkey
SurveyMonkey
Google Forms
Google Forms
SurveyJS
SurveyJS

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro