Home/Live Chat Software/Lime Talk vs Olark
Updated on: October 20, 2021

Compare Lime Talk vs Olark

81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Olark
Olark Live Chat Software
(718 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Olark

Olark

Live Chat Software
(718 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone. ..read more

Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from. ..read more

Freshdesk Messaging (Formerly Freshchat) is the modern messaging solution that delivers effortless customer service for the digital-first customer across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Czech Republic

Wilmington, Delaware

San Mateo, CA / +1 650 513 0514

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Lime Talk
$6 /Month

For 1 Operator

  • $6 per Month for 6 Months
  • $5.4 per Month for 12 Months
  • $4.8 per Month for 24 Months
  • $4.2 per Month for 48 Months

Features

  • Unlimited conversations
  • Customize colors and themes
  • Communication through mobile devices
  • Shortcuts
  • Automatically triggered messages
  • Statistics
  • API

Based upon the number of operators the pricing plan varies, Contact the vendor to get the latest pricing details.

View Price Page
Olark Live Chat
Custom

Features

  • Unlimited chat history
  • Customizable chatbox
  • Data security
  • Advanced reporting
  • Advanced privacy features
  • Realtime reporting
  • Agent groups
  • Targeted chat
  • Integrations
Olark Live Chat Pro
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team
  • Payment options: Credit card, PO, invoicing
  • Dedicated account manager
  • Video chat, SMS, or call us for help
  • Access to professional services - legal, security, accessibility, engineering
  • First priority in our support queue
Olark Live Chat (Self-Service)
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team: Available for an additional fee
  • Payment options: Credit card only
View Price Page
Free
Free

Uup to 100 agents

Features

  • Chatbots (Freddy)
  • Chatbot Analytics (Freddy)
  • Inbox Views
  • Topics
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Mobile SDK
  • Wordpress
  • Freshdesk integration
  • Shopify
  • 10K MUV/account
  • 24 x 5 email support
  • 24 x 5 chat support
Growth
$18 /User/Month

Features

  • Up to 2000 bot sessions/month (Free)
  • Includes features of Free plan, plus
  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
  • User Segmentation
  • Business Hours (Global)
  • Offline experience
  • Basic Dashboard
  • FAQs
  • Conversations Overview Report
  • Facebook Messenger
  • Files
  • Marketplace (App Store)
  • 100K MUV/agent
  • Additional bot sessions : $75 for 1000
Pro
$47 /User/Month

Features

  • Up to 3000 bot sessions/month (Free)
  • Includes features of Growth plan, plus
  • WhatsApp Business
  • Apple Business Chat
  • Auto-resolve
  • IntelliAssign
  • Business Hours (by Groups)
  • Co-Browsing
  • Live Translate
  • Advanced Dashboard
  • Advanced Automations
  • Team Performance Report
  • Agent Availability Report
  • Roles and Permissions
  • CSAT Survey and Report
  • Conversation APIs
  • 300K MUV/agent
  • Additional bot sessions : $75 for 1000
Enterprise
$83 /User/Month

Features

  • Up to 5000 bot sessions/month (Free)
  • Includes features of Pro plan, plus
  • Allowed IPs
  • Allowed Domains
  • User Authentication(JWT)
  • 400K MUV/agent
  • Additional bot sessions : $75 for 1000
View Price Page

SCREENSHOTS

Lime Talk Screenshots
View 1 screenshot(s)
Olark Screenshots
View 0 screenshot(s)
Freshdesk Messaging (Formerly Freshchat) Screenshots
View 5 screenshot(s)

INTEGRATIONS

    NA
  • Nutshell
  • Drupal
  • ActiveCampaign
  • WooCommerce
  • Google Analytics
  • Google Meet
  • MailChimp
  • Constant Contact
  • WordPress
  • Freshsales
  • Freshdesk
  • Stripe Payments
  • Slack
  • Upscope
  • MessageBird
  • Zluri
  • Freshservice
  • Landingi
  • Klaviyo
  • TeamViewer
  • WooCommerce
  • HubSpot CRM
  • Shopify
  • Pipedrive
  • Zendesk Sell
  • Calendly

ALTERNATIVES

Top alternatives to Lime Talk

LiveChat
LiveChat
Intercom
Intercom
tawk.to
tawk.to
JivoChat
JivoChat
Crisp
Crisp

Top alternatives to Olark

Intercom
Intercom
Zendesk Chat
Zendesk Chat
Drift
Drift
LiveChat
LiveChat
tawk.to
tawk.to