Knowlarity vs eVoice Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Knowlarity

Call Center Software

4.2 5 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice

Call Center Software

3.4 11 user ratings

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Overview

Description	Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined & personalized engagement. Improve your marketing campaigns, sales support, CSATs, nurture quality leads while driving more ROI by reducing your churn with a seamless customer journey. Make your smartphone a mini contact center by saving extra expenses and be available to your customers after business hours while working remotely. Create a digital workforce for the future to sustain in the long run while. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience. Read more	eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more
Pricing Options	Free Trial Available Knowlarity Offers Custom plan.	Free Trial Available Starts at $6.25.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 83% Momentum 61% Popularity 87%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 87% Momentum 63% Popularity 84%
SaaSworthy Awards	# 6 Fastest Growing # 5 Most Popular	Not Available

Features

Total Features	7 Features	7 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 4 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.2/5 5 user ratings	3.4/5 11 user ratings
Ratings Distribution	Excellent 55.6% Very Good 25.9% Average 7.4% Poor 7.4% Terrible 3.7%	Excellent 52.5% Very Good 7.5% Average 5% Poor 0% Terrible 35%
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Pricing

Pricing Options	Free Trial Available Knowlarity Offers Custom plan.	Free Trial Available Starts at $6.25.
Pricing Plans Monthly Plans Annual Plans	Knowlarity Custom	eVoice Lite $6.25 $7.50 per user / month eVoice Unlimited $16.25 $19.50 per user / month eVoice Unlimited Plus $15.83 $19.00 per user / month eVoice Unlimited Pro $15.00 $18.00 per user / month Live Receptionist Standard $129.95 $129.95 per month Live Receptionist Plus $179.95 $179.95 per month Live Receptionist Pro $399.95 $399.95 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Exotel 4.4 Based on 132 Ratings Knowlarity Vs Exotel Call Center Studio 4.7 Based on 63 Ratings Knowlarity Vs Call Center Studio Ozonetel CloudAgent 4.5 Based on 27 Ratings Knowlarity Vs Ozonetel CloudAgent Vonage Contact Center 4.3 Based on 55 Ratings RingCentral Contact Center 4.1 Based on 281 Ratings	Grasshopper 4.3 Based on 672 Ratings eVoice Vs Grasshopper RingCentral Contact Center 4.1 Based on 281 Ratings CloudTalk 4.5 Based on 1332 Ratings eVoice Vs CloudTalk MyOperator 4.4 Based on 147 Ratings CallHippo 4.3 Based on 617 Ratings eVoice Vs CallHippo
	View All Knowlarity Alternatives	View All eVoice Alternatives