Home/Compare/Knowlarity vs CallHippo
Updated on: August 8, 2020

Knowlarity vs CallHippo

87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

Knowlarity is a call centre software that offers artificial intelligence-enabled cloud telephony facilities. The software comes with sophisticated speech recognition feature. Knowlarity helps in generating leads, build recall value of your brand, enhance customer satisfaction and build marketing campaigns successfully by adding multiple toll-free numbers with several media. The software features outbound calling, virtual number to track marketing return rates of various campaigns, easy call-routing, customized web-based IVR service, analytics dashboard, missed call service and progressive dialer. Knowlarity allows tracking customers, their personal contact info and record interaction. ..read more

CallHippo is a Call Center software used to automate workflow with calls to your customers. Analyze Call recordings, and the total number of calls made to monitor your team's performance. The software offers features like Call Transfer, Call conference, Call Queuing, Call Barging, Virtual Phone System, and Smart Call Forwarding. The software integrates with Zoho CRM, Pipedrive, Hubspot, Zapier, and more. Small, Medium and Large companies make use of the software. ..read more

Features

Auto Call Recording

Call Monitoring

Concurrency Support

IVR Support

Inbound Call Center

Live Chat

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management (Calls)

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Haryana, India

Newark, Delaware

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Advanced Plan
Custom

Features

  • Web Interface
  • Mobile App
  • 128 Bit Security
  • Unified Management
  • Blacklisting
  • Welcome Greeting
  • Programmable Extension
  • Dynamic Greetings
  • Time Based Routing
  • Click-to-call
  • Voicemail
  • Advanced Call Forwarding
  • Blacklisting
  • Welcome Greeting
  • Programmable Extension
  • Dynamic Greetings
  • Time Based Routing
  • Click-to-call
  • Voicemail
  • Advanced Call Forwarding
  • Multi-Language Message
  • Custom On-Hold Music
  • Custom SMS API
  • Multi Agent Free Login
  • Multi Level IVR
  • Incall Transfer
  • Post Call Hooks(Hook API)
  • Real-Time Analytics
  • Call Logs
  • Email Reports
  • SMS Acknowledgement
  • SMS Notification
  • Quick Dial Basic
  • Call Recording: 3 Mo
  • QuickDial +
  • Pick your VIP Number
  • International Number
  • Toll Free Number
  • Customer Sender ID
Premium Plan
Custom

Features

  • Includes features of Advanced plan, plus
  • Multi Agent Login (Role level access)
  • Sticky Agent
  • CRM Integration
  • Call Recording: Unlimited
Premium Plus Plan
Custom

Features

  • Includes features of Premium Plan, plus
  • Call Recording: Unlimited

Enterprise Plan
Custom

Features

  • Includes features of Premium Plus Plan, plus
  • Outbound Dialer
  • Automated Outbound Calling
  • Personalized IVR
  • Customized Reports
  • Virtual Number pool
View Price Page
Bronze
$18 /User/Month

Features

  • Free Number
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • Call Recording
  • SDAP : Patent Pending Technology
Silver
$24 /User/Month

Features

  • Includes features of Bronze plan, plus
  • Unlimited Incoming Calls
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Intelligent Reports/Analytics
Platinum
$40 /User/Month

Features

  • Includes features of Silver plan, plus
  • Power Dialer
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • IP White Listing
  • App Blocking
  • Route to External Number
  • Forward to Multiple Device

Enterprise
Custom

Features

  • Includes features of Platinum plan, plus
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • External SIP Phone
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Unlimited Users / Custom Discounts
  • Annual Business Review
  • Dedicated Account Manager
View Price Page

SCREENSHOTS

Knowlarity Screenshots
View 1 screenshot(s)
CallHippo Screenshots
View 3 screenshot(s)

INTEGRATIONS

    NA
  • Intercom
  • Freshdesk
  • Zoho CRM
  • HubSpot CRM
  • Slack
  • Pipedrive
  • Zapier

ALTERNATIVES

Top alternatives to Knowlarity

Exotel
TalkDesk
Five9
Nextiva
Zendesk Talk

Top alternatives to CallHippo

TalkDesk
Five9
Nextiva
Zendesk Talk
CallTrackingMetrics