Compare Keatext vs DiscoverText

Summary

Keatext is an AI powered tool that collects customer feedback in order to audit customer satisfaction as well as to identify emerging trends. It provides ready-to-integrate solution that you can directly incorporate in your organization. It is a tailor-made software which does not require any customization. It has many API sets that is supported with code snippets and libraries using which, it easily integrates in your system. In addition, this software is fuelled by advanced natural language processing in order to handle unstructured customer feedbacks from any source. Moreover, it provides fine-grained analytics to understand your customer requirement. ..show more

It provides cloud-based software tools to analyze large amount of text and survey it. Text analytics features of this software includes schedule which fetches live feeds of text data through an API repeatedly. It also has manual training and automation, using which collected data are classified based on some defined criterias. In addition, it provides a framework using which you can build your own specialized analytics approach in order to discover top meta values and unexpected concepts. Using this software, you can attach memos to documents and datasets. It removes duplicates and allows you to generate efficient summaries and detailed reports. ..show more

Audience Analysis Allows to monitor customer feedbacks in real-time

Built-in Library Gives instant access to past customer conversations that is stored in library

Competitive Analysis Monitors activities of competitive products and services

Document Classification Classifies structured and unstructured document based on analysis

Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations

Import-Export Option Allows import/export of data as PDF,PNG,HTML files

Multi-language Support Available in multiple languages to support global customers

Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations

Segmentation Groups and segregates audiences based on defined criteria

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Top alternatives to Keatext

Inmoment

MonkeyLearn

Text2data

DiscoverText

WordStat

Top alternatives to DiscoverText

Inmoment

Keatext

MonkeyLearn

Text2data

WordStat