91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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95%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
95%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Summary |
Kapture CX is a CRM software that packs together capabilities related to marketing, sales, operations, and customer services in a single package. The tool is known for its ease of use and simple interface and can be integrated smoothly with the existing technological infrastructure of any company. This is made possible by 500 plus APIs that ensure seamless pan-organization synchronization. Users can send customized emails to a wide range of audiences through easy predefined templates. Moreover, live chat support allows team members to extend better customer support and sell more. The dashboard captures and showcases crucial KPIs, such as each agent's number of answered/unanswered calls. Other notable features include integrated sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-end security, on-field order capturing, and much more. ..show more |
FreshLime is a customer engagement and retention platform that automates the engagement process and drives more customers to local and service-oriented businesses. Users can capture real-time customer data and send automated messages to the right people through the right devices. With advanced customer analytics, they can also understand customer behaviour and preferences with the help of powerful detailed reports. By segmenting customers into target groups, they can understand the frequency with which customers are likely to buy. Customer groups are termed as Single-Purchase Sallys, Occasional Ollies, and Loyal Larrys to grade their retention states. Businesses can boost their online reputation with automated request for customer reviews and notifications of real-time responses. Users can also easily measure service scores and track the performance of team members. All this makes it easy for customers to find the business on all leading platforms such as Google, Yelp, Facebook, etc. ..show more |
Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. ..show more |
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more |
AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. |
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Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. |
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Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. |
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Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork |
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Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. |
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Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads |
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Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services |
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Customization Helps to customize the system for use in industry-specific use cases |
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Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking |
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Document Management Ability to store and manage various information and documents in electronic format. |
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IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis |
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Lead Management A systemized and organized way of managing all your leads and their conversation. |
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Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. |
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List Management Enables management of multiple lists and communications with them |
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Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI |
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Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. |
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Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. |
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Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way |
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Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities |
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Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. |
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Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. |
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Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity |
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Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms |
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Referral Tracking Track and manage your referred customers. |
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Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. |
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Sales Force Automation Streamlined management of the sales cycle from lead to close |
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Territory Management Helps to assign, manage sales territories and conveniently track their progress |
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Top alternatives to Kapture CX
Zoho CRM
CX Social
Salesforce
Zendesk Sell
SugarCRM
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Zoho CRM
Salesforce
SugarCRM
Pipedrive CRM
Thryv
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