90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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76%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
76%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Summary |
Kapture CX is a CRM software that packs together capabilities related to marketing, sales, operations, and customer services in a single package. The tool is known for its ease of use and simple interface and can be integrated smoothly with the existing technological infrastructure of any company. This is made possible by 500 plus APIs that ensure seamless pan-organization synchronization. Users can send customized emails to a wide range of audiences through easy predefined templates. Moreover, live chat support allows team members to extend better customer support and sell more. The dashboard captures and showcases crucial KPIs, such as each agent's number of answered/unanswered calls. Other notable features include integrated sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-end security, on-field order capturing, and much more. ..show more |
Aurea CRM (customer relationship management) solution that lets you drive customer engagement tools deep into your sales organization. ACRM gives sales an AWS-powered holistic view of every interaction and every contact with deep analytic insights. The Aurea hybrid cloud deployment model utilizes the best of AWS to deliver improved availability over on-premise deployments, greater scalability, and lower TCO. Aurea’s mobile CRM solutions mean you can access customer information, process orders, and comprehensively manage your accounts wherever and whenever, whether on the road, at a point of sale, or in a meeting. These user-friendly mobile solutions are made for the mobile devices you use every day eg smartphones, tablets, iPads, and laptops. With 6x faster performance than the standard edition, streamlined UX, additional add-ons and integrations, and Platinum Support, it offers a superior platform for growth and innovation. With sales intelligence, sales reps know where to spend their time and how, using predictive analytics to identify deal threats and accelerators. Predictive CRM helps to rapidly identify your most promising prospects, built hyper-targeted segments, and personalize outreach at scale which results in a significant increase in conversion rates on inbound and outbound campaigns. ..show more |
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more |
AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. |
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Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. |
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Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. |
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Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork |
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Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. |
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Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads |
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Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services |
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Customization Helps to customize the system for use in industry-specific use cases |
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Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking |
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Document Management Ability to store and manage various information and documents in electronic format. |
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IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis |
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Lead Management A systemized and organized way of managing all your leads and their conversation. |
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Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. |
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List Management Enables management of multiple lists and communications with them |
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Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI |
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Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. |
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Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. |
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Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way |
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Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities |
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Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. |
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Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. |
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Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity |
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Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms |
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Referral Tracking Track and manage your referred customers. |
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Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. |
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Sales Force Automation Streamlined management of the sales cycle from lead to close |
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Territory Management Helps to assign, manage sales territories and conveniently track their progress |
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Top alternatives to Kapture CX
Zoho CRM
CX Social
Salesforce
Zendesk Sell
Pipedrive CRM
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Salesforce
Zoho CRM
Pipedrive CRM
SugarCRM
Keap
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