Compare Kapiche vs teX-ai

Summary

Kapiche is an enhanced text analysis tool used to improve your customer satisfaction. It is an unbiased and transparent tool, which does not require any set up or built-in model to start working on it. The software comes with a Big picture view which helps you view your customers’ feedbacks and understand their opinions. With Kapiche, you can track the key metrics in your surveys. In addition, it offers sentiment analysis to identify the sentiment behind your customers’ feedback which helps you understand your customer better. Along with this, it provides segment analysis using which you can segment your customers and identify their concerns. ..show more

teX-ai software is an AI-based Text Analytics tool to gain insights into text. The software offers Text Extraction, Summarization & Classification. Recognise documents and images with structured text and numbers and can export them to CSV, JSON, write it to your database & many more formats. Organize documents by multi-ML classifier engine. Small, Medium and Large companies make use of the software. ..show more

Audience Analysis Allows to monitor customer feedbacks in real-time

Built-in Library Gives instant access to past customer conversations that is stored in library

Competitive Analysis Monitors activities of competitive products and services

Document Classification Classifies structured and unstructured document based on analysis

Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations

Import-Export Option Allows import/export of data as PDF,PNG,HTML files

Multi-language Support Available in multiple languages to support global customers

Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations

Segmentation Groups and segregates audiences based on defined criteria

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Top alternatives to Kapiche

Inmoment

Keatext

MonkeyLearn

Text2data

DiscoverText

Top alternatives to teX-ai

Inmoment

Keatext

MonkeyLearn

Text2data

DiscoverText