Home/Contact Center Operations Software/JustCall vs RingCentral OfficeUpdated on: March 28, 2024

Compare JustCall vs RingCentral Office

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Overview

Summary

JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. ..show more

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Newark, Delaware

Belmont , California / +1 877-989-5460

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$25 /User/Month

Features

  • 1 local or toll-free number included
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support
  • Pay Per Minute Calling
Premium
$50 /User/Month

Features

  • Includes features of Standard Plan, plus
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support
  • Pay Per Minute Calling
Enterprise
Custom

Features

  • Includes features of Premium plan, plus
  • Dedicated account manager
  • Priority Support on all channels
  • Bundled Calling+SMS rates
View Price Page
Essentials
$29.99 /User/Month

Features

  • Unlimited phone calls within the US and CA
  • Toll-free or local number
  • 100 toll-free minutes per month
  • Voicemail-to-text
Standard
$34.99 /User/Month

Features

  • Up to 4 people per meeting
  • Unlimited phone calls within the US and CA
  • Unlimited audio meetings
  • Unlimited video conferencing (up to 4 people per meeting)
  • Toll-free or local number
  • 1,000 toll-free minutes per month
  • Voicemail-to-text
  • Unlimited internet fax
Premium
$44.99 /User/Month

Features

  • Up to 100 people per meeting
  • Unlimited phone calls within the US and CA
  • Unlimited audio meetings
  • Unlimited video conferencing (up to 100 people per meeting)
  • Toll-free or local number
  • 2,500 toll-free minutes per month
  • Voicemail-to-text
  • Unlimited internet fax
  • Automatic call recording
Ultimate
$59.99 /User/Month

Features

  • Up to 200 people per meeting
  • Unlimited phone calls within the US and CA
  • Unlimited audio meetings
  • Unlimited video conferencing (up to 200 people per meeting)
  • Toll-free or local number
  • 10,000 toll-free minutes per month
  • Voicemail-to-text
  • Unlimited internet fax
  • Automatic call recording
View Price Page

SCREENSHOTS

JustCall Screenshots
View 4 screenshot(s)
RingCentral Office Screenshots

INTEGRATIONS

  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • ActiveCampaign
  • Slack
  • Groove
  • Nimble
  • Outreach
  • Close
  • Zoho CRM
  • Front
  • Hubspot CMS
  • Salesforce
  • HubSpot Service Hub
  • Reamaze
  • Pipedrive CRM
  • Zapier
  • Zendesk Sell
  • Agile CRM
  • Zoho CRM
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • Okta

ALTERNATIVES

Top alternatives to JustCall

OpenPhone
OpenPhone
RingCentral Office
RingCentral Office
CloudTalk
CloudTalk
Dialpad Talk
Dialpad Talk
Aircall
Aircall

Top alternatives to RingCentral Office

Calilio
Calilio
VoIP.ms
VoIP.ms
Softphone.Pro
Softphone.Pro
Banter
Banter
Vitel Global
Vitel Global