Home/Contact Center Operations Software/JustCall vs DCDialUpdated on: April 18, 2024

Compare JustCall vs DCDial

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Overview

Summary

JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. ..show more

DCDial is an advanced calling and messaging software for business organisations to establish seamless connections with the world. The software requires no hardware basics for setting up and can be directly used for connecting to customers without much ado. Business calls work better when potential clients are supplied with the information they require. Thus, integrating these calls with relevant CRM systems, sales & marketing solutions and other essential applications only make them more efficient and productive. DCDial also encourages boosting engagement by connecting agents with live customers, with significantly higher closing rates. It even helps in sending personalised text and voice messages to a large number of customers within minutes. Thus, seamless communication in a very short duration is what the clients can blindly rely on while using DCDial. Further, these communication campaigns and agent metrics can be monitored in real-time to divert the focus on making measurable improvements and thus, increase revenue. The payments are all collected categorically with built-in automated payment capabilities. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Newark, Delaware

Atlanta, Georgia / +1 404-410-2700

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$25 /User/Month

Features

  • 1 local or toll-free number included
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support
  • Pay Per Minute Calling
Premium
$50 /User/Month

Features

  • Includes features of Standard Plan, plus
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support
  • Pay Per Minute Calling
Enterprise
Custom

Features

  • Includes features of Premium plan, plus
  • Dedicated account manager
  • Priority Support on all channels
  • Bundled Calling+SMS rates
View Price Page
On Demand
Others

¢5 per minute per text

Additional Services :

  • 5.0¢ per min/text
  • $10 per number

Features

  • Unlimited Contacts
  • Text-to-Speech Support
  • Mobile Phone Scrub
  • Record inbound calls for free
  • Unlimited Call Recording
  • Simple “Do Not Call” List Setup
  • 8AM-8PM EST Customer Support
  • CRM Integration
  • Extensive Real-Time Reporting
  • Unlimited Campaigns
  • Unlimited Users
  • Advanced Compliance Suite
Basic
$99 /Month

2.5k minutes per texts

Additional Services

  • ¢4.0 per min/text
  • $5 per number

Features

  • Includes features of On-Demand plan
Startup
$299 /Month

8.5k minutes per texts

Additional Services

  • ¢3.5 per min/text
  • $4 per number

Features

  • Includes features of On-Demand plan
Grow
$899 /Month

30k minutes per texts

Additional Services

  • ¢3.0 per min/text
  • $3 per number

Features

  • Includes features of On-Demand plan
Pro
$1499 /Month

60k minutes per texts

Additional Services

  • ¢2.5 per min/text
  • $2 per number

Features

  • Includes features of On-Demand plan

View Price Page

SCREENSHOTS

JustCall Screenshots
View 4 screenshot(s)
DCDial Screenshots
View 8 screenshot(s)

INTEGRATIONS

  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • ActiveCampaign
  • Slack
  • Groove
  • Nimble
  • Outreach
  • Close
  • Zoho CRM
  • Front
  • Hubspot CMS
  • Salesforce
  • HubSpot Service Hub
  • Reamaze
  • Pipedrive CRM
  • Zapier
  • Zendesk Sell
  • Agile CRM
  • Salesforce
  • Zendesk Support
  • NetSuite

ALTERNATIVES

Top alternatives to JustCall

OpenPhone
OpenPhone
RingCentral Office
RingCentral Office
CloudTalk
CloudTalk
Dialpad Talk
Dialpad Talk
Aircall
Aircall

Top alternatives to DCDial

VAANI
VAANI
Cordless
Cordless
Salient
Salient
VoiceGenie.AI
VoiceGenie.AI
Oki-Toki
Oki-Toki