Home/Contact Center Operations Software/JustCall vs AlowareUpdated on: April 20, 2024

Compare JustCall vs Aloware

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Overview

Summary

JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. ..show more

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Newark, Delaware

Encino, CA - 91436 / +1 818-740-5020

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$25 /User/Month

Features

  • 1 local or toll-free number included
  • Call Tracking
  • Call Recording
  • Call Forwarding
  • Call & SMS Analytics
  • Call Notes & Ratings
  • SMS & MMS Inbox
  • Voicemail Drop
  • IVR (Phone Tree/Call Menu)
  • Business Hours
  • Appointment Scheduler
  • Unlimited Integrations
  • Email & Chat Support
  • Pay Per Minute Calling
Premium
$50 /User/Month

Features

  • Includes features of Standard Plan, plus
  • Auto Dialer
  • SMS Bots
  • Salesforce Integration
  • API & Webhook Access
  • Call Monitoring
  • Call Barging
  • Call Whispering
  • Bulk SMS Campaigns
  • SMS Automation & Triggers
  • Advanced Integrations
  • Custom Workflows
  • Post Call Surveys
  • Training & Onboarding
  • Priority Support
  • Pay Per Minute Calling
Enterprise
Custom

Features

  • Includes features of Premium plan, plus
  • Dedicated account manager
  • Priority Support on all channels
  • Bundled Calling+SMS rates
View Price Page
Free
Free

Features

  • Local Calls: $0.035 Cents per Minute
  • Toll-free Calls: $0.0525 Cents per Minute
  • SMS: $0.0175 per SMS
  • Unlimited Agents
  • Chat and Email Support
Business
$250 /Month

Features

  • Local Calls: $0.03 per Minute
  • Toll-free Calls: $0.045 per Minute
  • SMS: $0.015 per SMS
  • Unlimited Agents
  • Phone, Chat and Email Support
View Price Page

SCREENSHOTS

JustCall Screenshots
View 4 screenshot(s)
Aloware Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • ActiveCampaign
  • Slack
  • Groove
  • Nimble
  • Outreach
  • Close
  • Zoho CRM
  • Front
  • Hubspot CMS
  • Salesforce
  • HubSpot Service Hub
  • Reamaze
  • Pipedrive CRM
  • Zapier
  • Zendesk Sell
  • Agile CRM
  • Freshdesk
  • Front
  • HubSpot CRM
  • Slack
  • Salesforce
  • Pipedrive CRM
  • Zapier

ALTERNATIVES

Top alternatives to JustCall

OpenPhone
OpenPhone
RingCentral Office
RingCentral Office
CloudTalk
CloudTalk
Dialpad Talk
Dialpad Talk
Aircall
Aircall

Top alternatives to Aloware

Aircall
Aircall
VAANI
VAANI
Cordless
Cordless
Salient
Salient
VoiceGenie.AI
VoiceGenie.AI