-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
Remove
|
96%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
85%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
|
|---|---|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Start Free Trial
|
Start Free Trial
|
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
Remove
|
96%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
85%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
|
|---|---|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Start Free Trial
|
Start Free Trial
|
Summary |
Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based businesses. It is easy to use and provides thorough support to customers. It enables you to send emails to the helpdesk and start managing the raised tickets. SaaS and IT versions integrate with over 500+ applications like mailboxes, Google Drive, etc. There is also a cloud version that is secure, powerful and easy to set up. The software comes with apps across both Android and iOS devices where customers can keep viewing the details of the ticket until it is resolved. The helpdesk automation feature of Jitbit helps you to have control over your raised tickets. Its team mailbox allows you to prioritise your tickets. With this app, users can type innovative replies for knowledge-based articles. The software allows you to seek feedback from customers through the ‘Ideas’ forum. Moreover, you can also sign-in to your Google Account from the Azure account. You can manage your IT service request tickets by its IT ticketing system. The app is customisable and you can easily monitor your organisation’s assets. ..show more |
In an increasingly interconnected digital landscape, Chorally emerges as a pivotal Customer Engagement SaaS platform, adept at navigating the intricate web of social and digital communications. Tailored for businesses seeking a unified approach to online interaction, Chorally streamlines the manifold aspects of web listening and social media monitoring. From judiciously moderating comments across various mediums to scheduling and publishing content seamlessly on multiple channels, it empowers teams to cultivate meaningful connections with their audience. Additionally, Chorally enhances the management of private messaging channels, ensuring customer conversations are handled with care and efficiency. The platform's expansive suite of reporting tools yields insightful analytics, allowing brands to measure their social footprint and engagement effectiveness comprehensively. With Chorally, companies can implement a robust digital strategy, fostering a versatile and responsive presence that resonates with customers in today's dynamic social landscape. ..show more |
It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. ..show more |
Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. ..show more |
|
||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||
|
|
|
|
|
NA
|
|
NA
|
|
Top alternatives to Jitbit Helpdesk 
Freshdesk
Help Scout
Zoho Desk
Front
SysAid
|
Coral Collect
Out of Dark
Churned
Churn Solution
Erxes XM for SaaS
|
