94%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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94%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Summary |
ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal. ..show more |
Netop creates the most comprehensive, trusted and secure remote access solutions available. Netop Remote Control exceeds compliance requirements from PCI DSS, GDPR, HIPAA, and others. Don’t settle for less than the best defense against cyber threats and bad actors. You owe it to yourself, and your customers. Netop Remote Control's advanced security features are designed to exceed the most stringent security standards but can be customized to meet the needs of any business. ..show more |
GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more |
Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. |
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Feedback Collection Helps in collecting feedback from users to assess the support |
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File Transfer Allows sending and receiving files |
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Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
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Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system |
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Screen Sharing Enables remote participants to see your desktop that allows better collaboration |
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Session Recording Enables one to record remote access, support sessions, and meetings |
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Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions |
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