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Inbound Call Tracking Software

4.5 1,214 user ratings

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Overview

Description Invoca is a call tracking and analytics software driven by artificial intelligence that is ideally suited for all types of enterprises. Invoca allows revenue teams to create better buying experiences, attract more leads, and boost revenue across the board. It's a platform that provides marketers with campaign attribution and actionable data from incoming phone conversations. Invoca's provides AI-powered call tracking and analytics capabilities that are specifically designed for enterprise marketers. It is a one-stop solution that makes use of modern technology to gather data, boost your marketing significantly, and multiply your revenue. Marketers can use data from phone interactions with consumers to better understand and anticipate consumer behavior using Signal AI predictive analytics of Invoca. It provides precise and real-time call analytics that are tailored to a company's unique requirements. This is software that is one of its kind. Its AI capabilities are unmatched and have won Invoca several accolades. It is a no-brainer choice and you must use this software to boost your business and revenue. It provides a free trial version, 24/7 live assistance, and some affordable premium plans to choose from. Read more CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more
Pricing Options
  • Free Trial Available
  • Invoca Offers Custom plan.
  • Free Trial Available
  • Starts at $99.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 1,214 user ratings
4.4/5 330 user ratings
Ratings Distribution
  • Excellent

    57.7%
  • Very Good

    37%
  • Average

    4%
  • Poor

    0.7%
  • Terrible

    0.7%
  • Excellent

    53%
  • Very Good

    37.7%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    2%
Review Summary

Invoca's customer reviews reveal a robust platform that excels in tracking and analyzing marketing campaigns, providing valuable insights for optimizing ROI. Users appreciate its user-friendly interface, customizable dashboards, and comprehensive reporting capabilities. However, some users have expressed concerns regarding occasional technical glitches and the need for improved customer support responsiveness. Overall, Invoca is a reliable solution for businesses seeking to enhance their marketing effectiveness and optimize campaign performance.

CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Invoca Offers Custom plan.
  • Free Trial Available
  • Starts at $99.0.
Pricing Plans
Monthly Plans Annual Plans

Invoca Custom

PAY AS YOU GO Others

LITE $99.00 $99.00 per month

STARTUP $199.00 $199.00 per month

GROW $299.00 $299.00 per month

PRO $599.00 $599.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Santa Barbara, CA - 93101 Founded in: 2008 Located in: Santa Monica, California Founded in: 2004
Contact Details

(855) 900-6734

https://www.invoca.com/

(877) 897-3473

https://www.callfire.com/

Social Media Handles

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