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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be able to qualify, route, and convert any leads faster, which will ultimately lead to a sale and improve your lead generation process. To engage customers, Intercom helps you send more targeted and tailored emails , as well as in-app messages and push notifications, with the aim of turning more people who sign up to your marketing lists into customers, who buy your product, and become a loyal customer. Read more | Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 2 Most Worthy # 3 Highly Rated |
Not Available
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Total Features |
9 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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API Support |
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Review Summary |
Intercom is a popular customer engagement platform praised for its user-friendly interface, customization options, and effective lead generation capabilities. Customers appreciate its live chat feature, which allows for quick and personalized responses. Additionally, Intercom's automation tools help streamline communication and improve efficiency. However, some users mention occasional glitches or limitations in customization and reporting capabilities. Overall, Intercom is a solid choice for businesses looking for a comprehensive customer engagement solution. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Conversational Marketing (Business) Custom Conversational Customer engagement (Business) Custom Conversational Support (Business) Custom Start (Small Business) $59.00 $59.00 per month Grow (Small Businesses) $119.00 $119.00 per month |
Free Free Standard $9.59 $9.59 per month Advanced $16.80 $16.80 per month |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, California | Located in: Hanoi, Vietnam |
Contact Details |
Not available https://www.intercom.com/ |
+84 2473.021.368 https://subiz.com/ |
Social Media Handles |
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