83%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
---|---|---|
Visit Website
|
Visit Website
|
ADD PRODUCT
|
83%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
---|---|---|
Visit Website
|
Visit Website
|
Summary |
Intalk.io is an multichannel customer engagement software solution with enterprise-grade communication capabilities that is based in India. Within a dynamic and comprehensive, centrally controlled Customer Experience Management Platform, Intalk.io combines all company communication channels - call, SMS, email, social media, and webchat in one. Intalk.io’s smart solutions make it simpler for the user to manage the workflow using the cloud contact center technology in order to provide a smooth experience. It helps to improve customer satisfaction, boost ROI, and elevate the FCR scale across all departments and sectors. Your clients can enjoy a smooth experience while communicating with you. It focuses on assisting you in overcoming obstacles and strengthening your client connections. With Intalk.io, users get a cloud contact centre software solution that steers their brand in the correct direction by providing outstanding customer service and offers them a competitive advantage by increasing quality leads. You can increase your sales team's productivity by concentrating on the appropriate leads. Furthermore, it gives your staff the tools they need to convert more customers. The platform offers a free demo too. ..show more |
Phonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage. ..show more |
Auto Call Recording Automatically records all the ongoing calls. |
|
|
Call Monitoring Allows you listen to all inbound and outbound calls. |
|
|
Concurrency Support Allows you to manage multiple calls concurrently |
|
|
IVR Support Interactive voice recognition routes the caller to the right agent |
|
|
Inbound Call Center Allows you to receive an incoming call from customers |
|
|
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
|
|
Outbound Call Center Allows your agent to make outgoing calls |
|
|
Predictive Dialer Automatically dials to list of phone numbers |
|
|
Progressive Dialer Auto dials and connects agents to calls answered by live persons |
|
|
Queue Management (Calls) Allows you to control call queues and distributes call equally |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|
|||||||||||||||||||||||||
|
|
|
TalkDesk
CloudTalk
Nextiva
CallHippo
Bright Pattern
|
Quantum Invoicing
Wave
TalkDesk
CloudTalk
Nextiva
|