Home/Pop-Up Builder Software/InStream vs Kapture CXUpdated on: April 19, 2024

Compare InStream vs Kapture CX

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Kapture CX
Kapture CX CRM Software (61 Ratings)
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Kapture CX

Kapture CX

CRM Software (61 Ratings)
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Overview

Summary

InStream is a platform for sales development and commonly used in small and medium-sized business from different industrial fields. It is user-friendly and helps to collect all essential business contacts in one place. It also serves as a contact manager and sales automation tool. You can gather customer data to get actionable business insights. It allows in connecting your account to social media channels, thereby accessing useful customer data. A real-time conversation helps to collaborate better with your team. ..show more

Kapture CX is a CRM software that packs together capabilities related to marketing, sales, operations, and customer services in a single package. The tool is known for its ease of use and simple interface and can be integrated smoothly with the existing technological infrastructure of any company. This is made possible by 500 plus APIs that ensure seamless pan-organization synchronization. Users can send customized emails to a wide range of audiences through easy predefined templates. Moreover, live chat support allows team members to extend better customer support and sell more. The dashboard captures and showcases crucial KPIs, such as each agent's number of answered/unanswered calls. Other notable features include integrated sales tracking, omnichannel support, real-time reporting, dedicated cloud storage servers, high-end security, on-field order capturing, and much more. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Poznan, Poland / +48 732 454 349

Coral Springs, Florida / +1 415-630-6777

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free Beta

Features

  • Contact Management
  • Call Logging
  • Product Catalog
  • Lead Scoring
  • Marketing Automation
  • Customer Support
  • List Management
  • Quotes (Proposals)
View Price Page
ESSENTIAL
Custom

Features

  • Omnichannel Ticketing
  • Auto-assign Tickets
  • SLA Management
  • Data Import
  • Web Forms
  • Scheduled Reports
  • Basic Dashboards
  • Customer 360
Professional
Custom

Features

  • Includes Essential, plus
  • Custom API
  • Ecommerce Integrations
  • Reports & Analytics
  • Social Media Integrations
  • Mobile App
  • Chat
  • Knowledge Base
  • 24x7 Support
Enterprise
Custom

Features

  • Includes Professional, plus
  • Custom Reporting
  • Sandbox
  • IP Whitelisting
  • Dashboards
  • Self-serve
  • Contacts Management
  • Customized Ticket Disposition
  • Workflow Management
  • Dedicated Account Manager
View Price Page

SCREENSHOTS

InStream Screenshots
Kapture CX Screenshots
View 5 screenshot(s)

INTEGRATIONS

    NA
  • Knowlarity
  • WordPress
  • Shopify
  • MailChimp
  • Freshbooks
  • Jira

ALTERNATIVES

Top alternatives to InStream

SalesPopup
SalesPopup
Poper
Poper
Promolayer
Promolayer
GrowthMySales
GrowthMySales
PoopUp
PoopUp

Top alternatives to Kapture CX

Zoho CRM
Zoho CRM
CX Social
CX Social
Salesforce
Salesforce
Zendesk Sell
Zendesk Sell
Pipedrive CRM
Pipedrive CRM