Home/Bug Tracking Software/Instabug vs GleapUpdated on: April 23, 2024

Compare Instabug vs Gleap

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

ADD PRODUCT
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

Overview

Summary

Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help. ..show more

Gleap is your all-in-one customer feedback tool for apps and websites. Capture user feedback visually, fix bugs 10x faster than competitors, let users request features and have them rate their journey. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

Dornbirn, Austria / +1(415)200-2523

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Plan Features

  • Basic Bug Reporting & Feedback
  • 1 Member & 1 App
  • 1 Month Data Retention
  • Up to 1M Sessions/Month
Essential
$149 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • 4 Members & 2 Apps
  • 3 Months Data Retention
  • Up to 1M Sessions/Month
Team
$299 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • 4 Members & 2 Apps
  • 6 Months Data Retention
  • Up to 1M Sessions/Month
Business
$599 /Month

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • Assisted On-boarding
  • API Access
  • Custom Reports
  • 4 Members & 2 Apps
  • 12 Months Data Retention
  • Up to 1M Sessions/Month
Enterprise
Custom

Plan Features

  • Basic Bug Reporting & Feedback
  • Crash Reporting
  • Debugging Logs
  • Basic Integrations
  • In-App Chats
  • In-App Surveys
  • Feature Requests
  • Analytics
  • Advanced Integrations
  • Assisted On-boarding
  • API Access
  • Custom ReportsSDK Customizations
  • Account Management
  • Priority Support
  • On-Premise Hosting
  • Dedicated Hosting
  • White Labeling
  • Unlimited Apps and Members
  • Unlimited Data Retention
  • Unlimited Sessions/Month

Contact the Vendor for Detailed Pricing Information

View Price Page
Free
Free

Project - 1

Data Retention - 1 day

Features

  • Unlimited bug reports
  • Unlimited team members
  • Integrations: Email
  • Fully customisable widget
  • General
    • Direct user communication
  • Bug reporting
    • Screenshot
  • Feature request board
    • Included

Starter
$39 /Month

Projects - 2

Data Retention - 1month

Features

  • Unlimited bug reports
  • Unlimited team members
  • Integrations: Email
  • Fully customisable widget
  • General
    • Direct user communication
    • Custom domain
  • Bug reporting
    • Screenshot
    • Session data
  • User experience rating
    • Included
    • Unlimited surveys
  • Feature request board
    • Included
Growth
$149 /Month

Projects - 10

Data Retention - 12 months

Features

  • Unlimited bug reports
  • Unlimited team members
  • All integrations
  • Fully customisable widget
  • Custom feedback types
  • General
    • Direct user communication
    • Custom domain
    • Remove Gleap branding
  • Bug reporting
    • Screenshot
    • Session data
    • Console logs
    • Network logs
    • Custom data
    • Custom events
    • Replay video
  • User experience rating
    • Included
    • Unlimited surveys
  • Feature request board
    • Included
    • Shareable roadmap
    • Upvotes & comments
    • Embeddable roadmap
Pro
$399 /Month

Projects - Unlimited

Data Retention - Unlimited

Features

  • Unlimited bug reports
  • Unlimited team members
  • All integrations
  • Fully customisable widget
  • Custom feedback types
  • API access
  • General
    • Direct user communication
    • Custom domain
    • Remove Gleap branding
  • Bug reporting
    • Screenshot
    • Session data
    • Console logs
    • Network logs
    • Custom data
    • Custom events
    • Replay video BETA
  • User experience rating
    • Included
    • Unlimited surveys
  • Feature request board
    • Included
    • Shareable roadmap
    • Upvotes & comments
    • Embeddable roadmap
View Price Page

SCREENSHOTS

Instabug Screenshots
Gleap Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Basecamp
  • Pivotal Tracker
  • Trello
  • GitHub
  • Freshdesk
  • Asana
  • Slack
  • FogBugz
  • Zapier
  • Jira
  • Trello
  • GitHub
  • Microsoft Teams
  • Asana
  • Webhook Relay
  • Slack
  • Shortcut
  • ClickUp
  • Zapier
  • Notion
  • Jira

ALTERNATIVES

Top alternatives to Instabug

Bugsnag
Bugsnag
Firebase
Firebase
Sentry
Sentry
Usersnap
Usersnap
Honeycomb
Honeycomb

Top alternatives to Gleap

Intercom
Intercom
Sentry
Sentry
Usersnap
Usersnap
Bugsnag
Bugsnag
Honeycomb
Honeycomb