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SERP Insights

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InsightSquared logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Explore logo
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Overview

Description A software that helps your business with its sales intelligence tools and turns your CRM data into well detailed reports to help you make better decisions. Its Tiles and Slate features answer you ad-hoc revenue questions within minutes and provide you with everything you need to have a better understanding of how to forecast and optimize your sales in one place. With InsightSquared’s Attribution reporting feature, you can analyse your marketing performance and view its direct impact on your revenue growth. Its integration with Linkedin Sales Navigator allows you to view LinkedIn Sales Navigator information alongside sales analytics within your existing InsightSquared reports. Read more Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more
Pricing Options
  • Free Trial Not Available
  • InsightSquared Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    87%
  • Momentum
    60%
  • Popularity
    78%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 4 Fastest Growing # 5 Most Popular
Not Available

Features

Total Features
7 Features
8 Features
Common Features for All
    Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
    Ad hoc Query Helps in answering a query as and when it arises
    Ad hoc Reports Creates impromptu reports as and when the occasion requires
    Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
    Dashboard A digital insight of reports and other workings on a single screen
    Data Analysis Helps in analyzing stored raw data and converting them into useful reports
    Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 4 More - Show Less
    • Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
      Ad hoc Query Helps in answering a query as and when it arises
      Ad hoc Reports Creates impromptu reports as and when the occasion requires
      Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
      Dashboard A digital insight of reports and other workings on a single screen
      Data Analysis Helps in analyzing stored raw data and converting them into useful reports
      Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 854 user ratings
    4.1/5 7 user ratings
    Ratings Distribution
    • Excellent

      48.9%
    • Very Good

      49.7%
    • Average

      0.9%
    • Poor

      0.3%
    • Terrible

      0.1%
    • Excellent

      28.6%
    • Very Good

      57.1%
    • Average

      14.3%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Users praise InsightSquared's intuitive interface, ease of use, and comprehensive reporting capabilities. They appreciate its ability to integrate with various CRM and marketing platforms, enabling seamless data consolidation and analysis. Many users highlight the accuracy and reliability of the data provided by InsightSquared, aiding in informed decision-making. Additionally, the customer support team is lauded for their responsiveness and willingness to assist users. However, some users mention occasional glitches and limitations in customization options. Overall, InsightSquared is well-received for its user-friendly design, data accuracy, and valuable insights that empower businesses to optimize their sales performance.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • InsightSquared Offers Custom plan.
    • Free Trial Available
    • Starts at $49.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Insight Squared Custom

    Suite Team $49.00 $49.00 per user / month

    Suite Growth $79.00 $79.00 per user / month

    Suite Professional $99.00 $99.00 per user / month

    Suite Enterprise $150.00 $150.00 per user / month

    Additional enterprise-ready plans $215.00 $215.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots More reports than ever before Zendesk Explore : Dashboard screenshot
    + 1 More
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Boston, Massachusetts Located in: San Francisco, CA - 94103
    Contact Details

    Not available

    https://www.insightsquared.com/

    888-670-4887

    https://www.zendesk.com/explore/

    Social Media Handles

    Not available

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