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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more | Text2Data is an AI tool for customer management that uncovers trends even before they take place, finds unstructured data in the social data of users, and more. It comes with an excel add-on that is powered by advanced NLP and Machine Learning services. With this, users can execute sentiment analysis of their documents, receive comprehensive reports about entities, keywords and themes, and classify their text documents into their respective categories. The Google Sheets add-on helps with powerful text analysis in Google Sheets along with sentiment analysis of text data, classifying documents into custom categories, and more directly in Google Sheets. A dedicated Sentiment Model Training Tool (SMTT) executes specific needs with high precision sentiment analysis while training the model for more than 90% accuracy. Users can even choose from a bunch of languages such as English, French, German, and Spanish and directly auto-deploy their trained models into their API. Read more |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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8 Features
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Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Core cx Custom Enterprise Custom Custom Custom |
Free Free Explorer $27.00 $27.00 $27 for 10,000 transactions per month Basic $90.00 $90.00 $90 for 50,000 transactions per month Professional $140.00 $140.00 $140 for 250,000 transactions per month Enterprise $351.00 $351.00 $351 for unlimited transactions per month Start ups Custom Academic usage Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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+ 3 More
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Videos |
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Company Details | Located in: Utah, U.S.A. | Located in: Poznan, Poland |
Contact Details |
1-800-530-4251 https://www.inmoment.com/ |
Not available https://text2data.com/ |
Social Media Handles |
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