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Keatext

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inmoment logo
Text Mining Software

3.6 6 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Text2data logo
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Overview

Description It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more Text2Data is an AI tool for customer management that uncovers trends even before they take place, finds unstructured data in the social data of users, and more. It comes with an excel add-on that is powered by advanced NLP and Machine Learning services. With this, users can execute sentiment analysis of their documents, receive comprehensive reports about entities, keywords and themes, and classify their text documents into their respective categories. The Google Sheets add-on helps with powerful text analysis in Google Sheets along with sentiment analysis of text data, classifying documents into custom categories, and more directly in Google Sheets. A dedicated Sentiment Model Training Tool (SMTT) executes specific needs with high precision sentiment analysis while training the model for more than 90% accuracy. Users can even choose from a bunch of languages such as English, French, German, and Spanish and directly auto-deploy their trained models into their API. Read more
Pricing Options
  • Free Trial Available
  • Inmoment Offers Custom plan.
  • Free Trial Not Available
  • Starts at $27.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    100%
  • Momentum
    60%
  • Popularity
    81%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    77%

Features

Total Features
9 Features
8 Features
Common Features for All
    Audience Analysis Allows to monitor customer feedbacks in real-time
    Built-in Library Gives instant access to past customer conversations that is stored in library
    Competitive Analysis Monitors activities of competitive products and services
    Document Classification Classifies structured and unstructured document based on analysis
    Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
    Import-Export Option Allows import/export of data as PDF,PNG,HTML files
    Multi-language Support Available in multiple languages to support global customers
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Segmentation Groups and segregates audiences based on defined criteria
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 6 More - Show Less
    • Audience Analysis Allows to monitor customer feedbacks in real-time
      Built-in Library Gives instant access to past customer conversations that is stored in library
      Competitive Analysis Monitors activities of competitive products and services
      Document Classification Classifies structured and unstructured document based on analysis
      Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
      Import-Export Option Allows import/export of data as PDF,PNG,HTML files
      Multi-language Support Available in multiple languages to support global customers
      Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
      Segmentation Groups and segregates audiences based on defined criteria
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.6/5 6 user ratings
    5/5
    Ratings Distribution
    • Excellent

      55.6%
    • Very Good

      11.1%
    • Average

      0%
    • Poor

      0%
    • Terrible

      33.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Inmoment Offers Custom plan.
    • Free Trial Not Available
    • Starts at $27.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Core cx Custom

    Enterprise Custom

    Custom Custom

    Free Free

    Explorer $27.00 $27.00 $27 for 10,000 transactions per month

    Basic $90.00 $90.00 $90 for 50,000 transactions per month

    Professional $140.00 $140.00 $140 for 250,000 transactions per month

    Enterprise $351.00 $351.00 $351 for unlimited transactions per month

    Start ups Custom

    Academic usage Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Advanced Analytics
    + 3 More
    Text2data screenshot
    + 3 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Utah, U.S.A. Located in: Poznan, Poland
    Contact Details

    1-800-530-4251

    https://www.inmoment.com/

    Not available

    https://text2data.com/

    Social Media Handles

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