Inmoment vs SAS Text Miner Comparison

Remove All ADD PRODUCT Inmoment SAS Text Miner	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Inmoment Text Mining Software (11 Ratings)	77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SAS Text Miner Text Mining Software
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Inmoment Text Mining Software (11 Ratings)

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SAS Text Miner Text Mining Software

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ADD PRODUCT	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Inmoment Text Mining Software (11 Ratings)	77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove SAS Text Miner Text Mining Software
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Overview

Summary

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. ..show more

It is one of the best text mining software to easily analyze text data from multiple sources. It has high-performance text mining feature which quickly evaluates data from large set of data collections. In addition, you can classify analyzed data by using automatic boolean rule generation feature. It has flexible entity options, that allows you to choose predefined entities or you can even create custom entities for event extraction. Along with this, it’s text importing feature allows you to import any text document by using an interactive interface. It provides support for multiple languages and selects language based upon input variables. ..show more

Features

Audience Analysis Allows to monitor customer feedbacks in real-time
Built-in Library Gives instant access to past customer conversations that is stored in library
Competitive Analysis Monitors activities of competitive products and services
Document Classification Classifies structured and unstructured document based on analysis
Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
Import-Export Option Allows import/export of data as PDF,PNG,HTML files
Multi-language Support Available in multiple languages to support global customers
Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
Segmentation Groups and segregates audiences based on defined criteria
Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Utah, U.S.A./1-800-530-4251

Cary, USA /+1-800-727-0025

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Core cx Custom The CoreCX package includes: Self-serve NPS, CSAT and CES micro-surveys deployed in-app web or mobile, or through email, SMS Text and sentiment analytics Data exploration to mine unstructured feedback Reporting and dashboards to facilitate action and monitor trends Integrations with key systems of record Enterprise Custom The Enterprise Package includes: Professional package elements Self-serve or managed service surveys for transactional, relational, and market research Industry specific text and sentiment analytic models Field level reporting Location-based action planning Case management and closed-loop Advanced and native integrations with key systems of record Custom Custom The Custom Package includes: Robust survey and data collection across any/all channels Extensive reporting that spans the enterprise–top of house to the front line Predictive and advanced analytics to facilitate recommendations and workflow Robust integrations with key systems of record Action planning, advocacy, case management, closed-loop, and more A unique combination of Customer Experience (CX), Employee Experience (EX), Marketing Experience (MX), and Product Experience (PX) View Price Page	SAS Text Miner Custom SAS Text mining software lets you easily analyze text data from the web and different sources. Features include High-performance text mining procedures Team profiling Automatic Boolean rule generation User-friendly, flexible interface Integrated document filtering Visual analysis of results Flexible options Interactive text importing interface Native support for multiple languages SAS provides software custom-tailored for different clients. Contact SAS vendor for pricing and payment options View Price Page

Compare Inmoment vs SAS Text Miner

Inmoment

SAS Text Miner

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

ALTERNATIVES