Inmoment vs Digital Taxonomy Comparison

Remove All ADD PRODUCT Inmoment Digital Taxonomy	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Inmoment Text Mining Software (9 Ratings)	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Digital Taxonomy Text Mining Software
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ADD PRODUCT	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Inmoment Text Mining Software (9 Ratings)	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Digital Taxonomy Text Mining Software
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Overview

Summary

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. ..show more

Digital Taxonomy is aimed at developing high-end productivity and insight generating tools. Artificial Intelligence is one of the most important components that constitute Digital Taxonomy, along with machine learning and agile development. A dedicated team of developers combines practical R&D proficiency with proven expertise in the theoretical and applicable fundamentals of machine learning. The products developed are thus, entirely aimed at meeting the specific requirements of market research and customer opinion specialists. Further, Codeit and Loadit are the two main products of Digital Taxonomy. Codeit combines AI with collective team intelligence, facilitating quick analysis of texts at the desired level of granularity. It offers unparalleled speed with intact data quality, besides enabling real-time collaborations. On the other hand, LoadIt is capable of eliminating traditional data handling related tasks besides automating them on the go. It is dependent on three fundamental principles which are simple, transparent and extensible. ..show more

Features

Audience Analysis Allows to monitor customer feedbacks in real-time
Built-in Library Gives instant access to past customer conversations that is stored in library
Competitive Analysis Monitors activities of competitive products and services
Document Classification Classifies structured and unstructured document based on analysis
Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
Import-Export Option Allows import/export of data as PDF,PNG,HTML files
Multi-language Support Available in multiple languages to support global customers
Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
Segmentation Groups and segregates audiences based on defined criteria
Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Utah, U.S.A./1-800-530-4251

London, United Kingdom - WC1E 6EB / +44 (0)333 335 9965

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Core cx Custom The CoreCX package includes: Self-serve NPS, CSAT and CES micro-surveys deployed in-app web or mobile, or through email, SMS Text and sentiment analytics Data exploration to mine unstructured feedback Reporting and dashboards to facilitate action and monitor trends Integrations with key systems of record Enterprise Custom The Enterprise Package includes: Professional package elements Self-serve or managed service surveys for transactional, relational, and market research Industry specific text and sentiment analytic models Field level reporting Location-based action planning Case management and closed-loop Advanced and native integrations with key systems of record Custom Custom The Custom Package includes: Robust survey and data collection across any/all channels Extensive reporting that spans the enterprise–top of house to the front line Predictive and advanced analytics to facilitate recommendations and workflow Robust integrations with key systems of record Action planning, advocacy, case management, closed-loop, and more A unique combination of Customer Experience (CX), Employee Experience (EX), Marketing Experience (MX), and Product Experience (PX) View Price Page	Digital Taxonomy Custom Features Auto code frame generation AI-guided coding Adaptive survey integration Full management reporting View Price Page

Compare Inmoment vs Digital Taxonomy

Inmoment

Digital Taxonomy

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

ALTERNATIVES