Compare Inbenta vs Searchanise

Summary

Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. ..show more

Searchanise software is a leading tool explicitly built to maximize sales with search results. Users can search the products page's relevant categories and search suggestions as they type. The software offers typo correction, full-text search, and customizable dropdowns to find suitable categories in a second. Searchanise is a game-changer software for the business; It is useful to maximize business sales with optimal search results. The software proficiently offers correct suggestions for the users if they mistype the name by the autocompleting search feature, making it an ideal search software. Searchanise is an instant and smart search software that makes the onsite search easy by offering a fast and relevant search. It comprises the ability to expand the merchandising options without the need for coding. No eCommerce website is complete without using this Searchanise software. Its compelling features such as customized dropdown, promotion and merchandising, navigation and filters, analytics reports, and much more effectively make their things easy. Users can significantly expect an enterprise-level feature with Seachanise. Moreover, the pricing strategy depends on the number of products in the user's store. ..show more

App Integration Facilitates search in applications

Auto Completion Guide users to the content, answers, or products that matter most with real-time results right as they type.

Customizability Can be customized to a great extent to extract best results

Filter Search Results Filter search results using secondary attributes like date, price, author, location, or content type, etc

Indexing Allows to index content to support the search mechanism.

Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.

Multi-Platform Lets the user search content across multiple platforms (domains, web properties etc.) with a single search

Multilingual Search Supports search in websites with non-English content as well

Search Relevance Display all of the most appropriate content based on the search terms

Text Analytics Improves customer engagement by analyzing the available text data

NA

• WooCommerce
• BigCommerce
• Shopify Plus
• Shopify

Top alternatives to Inbenta

Elasticsearch

Algolia Site Search

Apache Solr

Site Search 360

AddSearch

Top alternatives to Searchanise

Algolia Site Search

Elasticsearch

Apache Solr

Site Search 360

AddSearch