Algolia Site Search |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
| Description | Inbenta Knowledge is a powerful AI-based knowledge center that enables you to rapidly locate answers, manage knowledge, and easily produce knowledge to improve self-service. Inbenta's Knowledge, which is powered by a high-performing AI, allows for search by meaning and can translate human language to provide rapid responses to recurring user requests, resulting in higher customer satisfaction. Support requests are dramatically reduced, and your agents can focus on the few challenging issues that require human interaction, by providing keyword-agnostic access to commonly asked questions, product specifications, and more. Its robust analytics capabilities assist you in identifying search trends, popular subjects, and content gaps, allowing you to better respond to client requests and maximize self-serve assistance. Up to 95% correct response rates and a 10:1 self-service ratio are the results. Plus, owing to our long-tail SEO capabilities, your knowledge content may be indexed to help you enhance Google ranks and attract more traffic. The tool's ability to connect to third-party integrations and content sources via webhooks, APIs, and SDK connectors is the cherry on top. Read more | AddSearch is a customizable Site Search engine that makes the information scattered around multiple SaaS platforms and subdomains searchable through its Search API. It is easy to install and with its Ajax-supported crawler, it can index even JavaScript-heavy, AngularJS- or React-based websites efficiently. The crawler learns the frequency of changes in the different sections of your website and adjusts crawl frequency accordingly, keeping the index always fresh without burdening the resources. In terms of user experience, it offers search suggestions and visual results, which include a screenshot of the page in the search result. The search mechanism can display relevant results even when the search string has typo or synonyms. You can even control the results, in case you want to promote some specific products. AddSearch also offers statistics that lets you understand the users’ behaviour and requirements and act accordingly to increase conversion. You can also replace the outdated Google Search Appliance (GSA) or Custom Search Engine (CSE) with AddSearch. Add the power of a strong search mechanism to your corporate website and improve the visitor-to-customer conversion ratio with AddSearch. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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10 Features
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| Common Features for All |
App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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App Integration
Auto Completion
Customizability
Filter Search Results
Indexing
Machine Learning
Multi-Platform
Multilingual Search
Search Relevance
Text Analytics
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Ratings Distribution |
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| Review Summary |
Not Available
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Users appreciate the comprehensiveness and user-friendliness of the platform, praising its wide range of features, intuitive interface, and powerful search and filtering capabilities. They also value the in-depth product comparisons, detailed reviews, and expert insights, which help them make informed software purchasing decisions. However, some users have expressed concerns about the accuracy and reliability of some reviews, the occasional presence of biased or promotional content, and the need for more comprehensive filtering options to narrow down search results more effectively. Overall, users find the platform a valuable resource for software research and comparison, but suggest improvements to enhance the trustworthiness and granularity of the reviews. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Inbenta Custom |
Essentials $25.00 $29.00 per month Professional $89.00 $99.00 per month Premium $349.00 $399.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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SmartSupport
4.1 Based on 13 Ratings
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| Screenshots |
+ 4 More
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+ 1 More
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| Videos |
+ 2 More
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| Company Details | Located in: Silicon Valley, United States | Located in: Helsinki, Finland |
| Contact Details |
+1 (408) 213-8771 https://www.inbenta.com/ |
+1 646 921 9899 https://www.addsearch.com |
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