Home/Web Analytics Software/Hitsteps vs UserSurgeUpdated on: April 19, 2024

Compare Hitsteps vs UserSurge

88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Hitsteps is a great tool for businesses to boost their website performance. It acts as an all-one toolbox of handy capabilities such as Web Analytics, Live Chat, Page Analysis, and Uptime Monitor. Hitsteps Analytics functions as a powerful real-time visitor management service that enables users to monitor their visitor stream, look at how they are interacting with web pages, and the page views that they are clocking. Details about the visitors are provided such as geolocation, first visit on the website, who referred them to the website, the browser they are using, their OS and device, and more. Users are also provided with heatmaps for each page, categorized reports, real-time analytics of reports, uptime monitoring, and more. Users can understand how their visitors are performing based on the specified actions and goals, how they are being converted into paid customers, low performing page elements and buttons, etc. ..show more

UserSurge is an analytics tool that enables users to see how their website visitors are engaging with their websites. With just a single line of code, the tool can record engagement sessions in videos that can be accessed on the platform of users. They can also view heat maps of where the visitors are looking and track the scrolling sessions and limits of users. Armed with advanced analytics, website owners and digital marketers can also understand how many visitors actually read through their pages and how many of them leave right away. With location-specific data, users can also know where their website traffic is coming from and the languages that their visitors are most likely to require support in. By tracking every moment of their interaction, users increase their conversions. Every data captured by the tool is securely saved in the cloud, while also providing a seamless interface for visitors to playback recorded sessions. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Kuala Lumpur, Malaysia

San Francisco, California / +1 949-910-5736

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Pageviews limit per month : Below 2000 per Month
  • Number of sites you can track : 1
  • Detailed Data History : 14 Days
  • Real time Tracking
  • Page Speed Meter
  • Company Profile
  • Battery Level Detection
  • Ad Block Detection
  • Live Dashboard
  • Track Downloads and External Links
  • Visitor Hostname and Organization
  • Email Reports
  • Custom data ( usernames , etc )
  • Advanced Visitor Segmentation
  • HTTPS Websites tracking
Starter
$4.99 /Month

Features

  • Pageviews limit per month : Below 10000 per Month
  • Number of sites you can track : 2
  • Detailed Data History : 30 Days
  • Includes features of free plan, plus
  • Multi user Support
  • Live Online Support Button
  • Chat with your visitors
Basic
$9.99 /Month

Features

  • Pageviews limit per month: Below 50000 per Month
  • Number of sites you can track: 5
  • Detailed Data History: 60 Days
  • Includes features of Starter plan, plus
  • Campaigns and goals you can track: 5
  • Triggers: 10
  • Number of chat agents and users: 3
  • Heatmap daily clicks: 2000
  • Heatmap archive: 7
PRO
$21.99 /Month

Features

  • Pageviews limit per month : Below 500000 per Month
  • Number of sites you can track : 30
  • Detailed Data History : 180 Days
  • Uptime Monitoring : 10
  • Uptime Credits (Call/SMS/Actions) : 25
  • Includes features of Basic plan, plus
  • Campaigns and goals you can track : 22
  • Triggers : 20
  • Number of chat agents and users : 10
  • Heatmap daily clicks : 6000
  • Heatmap archive : 30
Ultimate
$49.99 /Month

Features

  • Pageviews limit per month: Below 1 Million per Month
  • Number of sites you can track: 100
  • Detailed Data History: 360 Days
  • Uptime Monitoring: 25
  • Uptime Credits (Call/SMS/Actions) : 50
  • Includes features of PRO plan, plus
  • Campaigns and goals you can track: 50
  • Triggers: 45
  • Number of chat agents and users: 15
  • Heatmap daily clicks: 9000
  • Heatmap archive: 90
View Price Page
UserSurge
Custom

Features

  • Visitor Recordings
  • Visitor Heatmaps
  • Location Insights
  • Simple Analytics

Contact the vendor to get the latest pricing detail.

View Price Page

SCREENSHOTS

Hitsteps Screenshots
View 3 screenshot(s)
UserSurge Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • WordPress
  • PrestaShop
  • Joomla
  • Drupal
  • Shopify
    NA

ALTERNATIVES

Top alternatives to Hitsteps

Google Analytics
Google Analytics
Matomo
Matomo
Clicky
Clicky
Mixpanel
Mixpanel
Woopra
Woopra

Top alternatives to UserSurge

Run:ai
Run:ai
Mystic
Mystic
Gooey.AI
Gooey.AI
Craft.AI
Craft.AI
UnionML
UnionML