Home/Web Analytics Software/Hitsteps vs IndicativeUpdated on: April 18, 2024

Compare Hitsteps vs Indicative

88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Hitsteps is a great tool for businesses to boost their website performance. It acts as an all-one toolbox of handy capabilities such as Web Analytics, Live Chat, Page Analysis, and Uptime Monitor. Hitsteps Analytics functions as a powerful real-time visitor management service that enables users to monitor their visitor stream, look at how they are interacting with web pages, and the page views that they are clocking. Details about the visitors are provided such as geolocation, first visit on the website, who referred them to the website, the browser they are using, their OS and device, and more. Users are also provided with heatmaps for each page, categorized reports, real-time analytics of reports, uptime monitoring, and more. Users can understand how their visitors are performing based on the specified actions and goals, how they are being converted into paid customers, low performing page elements and buttons, etc. ..show more

Indicative is an intuitive product analytics platform for marketers, product managers and data analysts that connects directly to the company’s data warehouse. The way Indicative connects every bit of information prevents data duplication, mismatched event counts or data errors as well. It helps client companies to know their customers better and optimise acquisition, visualise customer journeys and maximise retention without in-depth knowledge of SQL. Indicative also helps to optimise products by driving the product roadmap, identifying the points of friction and measuring feature adoption as per need. The visualisation and optimisation of products happen seamlessly with Indicative’s multipath funnel. Customer journeys are detailed themselves and thus, require extra care and attention while being analysed. Indicative provides a detailed colour-coded graph showcasing the customer’s journey tactfully. This makes it significantly easier to identify the paths taken from liking a product to their converting into a customer. Segmentation allows segregation of notable customers, answering their queries and acting on valuable suggestions. Cohort analysis helps in building behavioural cohorts that point out the products and campaigns with maximum retention capacity. ..show more

Features

Alert Notifications Alerts the user when predefined criteria is met

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Conversion Tracking Enables user to track customer conversion rate

Event Tracking Identifies the important events happening in your application

Goal Tracking Allows to track progress to reach business objectives

Heatmaps Heatmaps show where users have clicked on a page

Multiple Site Management Helps to analyze and track more than one websites

Report Generation Gathers data and generates reports as PDF file.

Time on site Tracking Tracks the time that a visitor spends on your website

User Interaction Tracking Identifies and tracks the visitors interaction on your websites

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Kuala Lumpur, Malaysia

New York, NY / (800) 531-4162

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Pageviews limit per month : Below 2000 per Month
  • Number of sites you can track : 1
  • Detailed Data History : 14 Days
  • Real time Tracking
  • Page Speed Meter
  • Company Profile
  • Battery Level Detection
  • Ad Block Detection
  • Live Dashboard
  • Track Downloads and External Links
  • Visitor Hostname and Organization
  • Email Reports
  • Custom data ( usernames , etc )
  • Advanced Visitor Segmentation
  • HTTPS Websites tracking
Starter
$4.99 /Month

Features

  • Pageviews limit per month : Below 10000 per Month
  • Number of sites you can track : 2
  • Detailed Data History : 30 Days
  • Includes features of free plan, plus
  • Multi user Support
  • Live Online Support Button
  • Chat with your visitors
Basic
$9.99 /Month

Features

  • Pageviews limit per month: Below 50000 per Month
  • Number of sites you can track: 5
  • Detailed Data History: 60 Days
  • Includes features of Starter plan, plus
  • Campaigns and goals you can track: 5
  • Triggers: 10
  • Number of chat agents and users: 3
  • Heatmap daily clicks: 2000
  • Heatmap archive: 7
PRO
$21.99 /Month

Features

  • Pageviews limit per month : Below 500000 per Month
  • Number of sites you can track : 30
  • Detailed Data History : 180 Days
  • Uptime Monitoring : 10
  • Uptime Credits (Call/SMS/Actions) : 25
  • Includes features of Basic plan, plus
  • Campaigns and goals you can track : 22
  • Triggers : 20
  • Number of chat agents and users : 10
  • Heatmap daily clicks : 6000
  • Heatmap archive : 30
Ultimate
$49.99 /Month

Features

  • Pageviews limit per month: Below 1 Million per Month
  • Number of sites you can track: 100
  • Detailed Data History: 360 Days
  • Uptime Monitoring: 25
  • Uptime Credits (Call/SMS/Actions) : 50
  • Includes features of PRO plan, plus
  • Campaigns and goals you can track: 50
  • Triggers: 45
  • Number of chat agents and users: 15
  • Heatmap daily clicks: 9000
  • Heatmap archive: 90
View Price Page
Standard
Free

Powerful behavioral analysis, all for free.

Features

  • 50M events/month
  • Segmentation with calculations and KPIs
  • Custom Calculations
  • Multipath Funnel : Limited
  • Funnel Conversion Over Time : Limited
  • Cohorts and Retention
  • User Activity Timeline
  • Behavioral User Segments : Limited
  • Saved Views : Limited
  • Team Folders
  • Customizable Dashboard Refresh : Limited
  • Data Volume (monthly) : 50,000,000
  • Data History : 6 months
  • Projects : 1 testing, 1 production
  • Self-serve Data Sources
  • User Aliasing
  • Customizable Data Dictionary
  • Live Event Debugger
  • Custom Events : Up to 3
  • Joined Events : Up to 3
  • CSV Exports : Up to 50 rows
  • 3 user seats
  • GDPR, CCPA, and COPPA Compliant
  • Data Protection Agreement (DPA)
  • Google SSO
  • Support Response Time : 3 business days
  • Self-serve Training Resources
  • Standard Support
  • Professional Services Cost : $250 per Hour
Pro
$950 /Month

For businesses ready to spread the power of Indicative throughout their organization.

Features

  • 250M events/month
  • Includes features of Free plan, plus
  • Multipath Funnel
  • Funnel Conversion Over Time
  • Behavioral User Segments
  • User Segments API
  • Saved Views
  • Customizable Dashboard Refresh
  • Scheduled Reports
  • Shareable dashboards
  • Printable Dashboards
  • Data Volume (monthly) : 250,000,000
  • Data History : 12 months
  • Projects : 1 testing, 2 production
  • Custom Data Sources
  • Data Destinations
  • Custom Events
  • Joined Events
  • CSV Exports : Up to 1,000 rows
  • Unlimited user seats
  • Support Response Time : 2 business days
  • End-to-end Onboarding Support : Onboarding support with an Indicative Specialist, 90 minute custom training session with your own data
  • Quarterly Business Reviews
  • Live Chat
  • Silver Support
  • Professional Services Cost : $200 per Hour
Enterprise
Custom

For businesses with sophisticated needs, high data volume, and custom integrations

Features

  • Custom event volume
  • Includes features of Professional plan, plus
  • Common Paths (coming soon)
  • Data Volume (monthly) : Custom
  • Data History : Custom
  • Projects : 1 testing, 4 production
  • Additional Projects : $200 per month per additional project
  • Project-level Filters
  • CSV Exports
  • Custom Agreement
  • Custom SLA
  • SAML-based SSO (coming soon)
  • Regional Cloud Deployment : Add-on
  • White Labeling : Add-on
  • Support Response Time : 1 business
    day
  • End-to-end Onboarding Support : Weekly status updates through integration with CSM, Team-specific trainings based on their specific use cases
  • Dedicated Customer Success Manage
  • Monthly Check-ins with CSM
  • Feature Prioritization
  • Onsite Training (Add-on)
  • Professional Services Cost : $150 per hour
View Price Page

SCREENSHOTS

Hitsteps Screenshots
View 3 screenshot(s)
Indicative Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • WordPress
  • PrestaShop
  • Joomla
  • Drupal
  • Shopify
  • WordPress
  • Stripe Payments
  • Firebase
  • Google Analytics
  • Stitch
  • Segment
  • mParticle
  • Google Tag Manager
  • CustomerLabs CDP

ALTERNATIVES

Top alternatives to Hitsteps

Google Analytics
Google Analytics
Matomo
Matomo
Clicky
Clicky
Mixpanel
Mixpanel
Woopra
Woopra

Top alternatives to Indicative

Google Analytics
Google Analytics
Matomo
Matomo
Clicky
Clicky
Mixpanel
Mixpanel
Woopra
Woopra