Home/Reputation Management Software/Hey vs Listen! vs Grade.usUpdated on: March 28, 2024

Compare Hey vs Listen! vs Grade.us

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Hey,Listen! is a simple app to engage customers and receive feedback about their experiences through the buying journey. Users can also use it to collect ideas about features that customers yearn for or track the most frequent bugs that customers are encountering. All the user needs to do is create a project, add relevant details and share the link with their customers. By understanding what their clients want, users can invest their resources into delivering what actually sells. Different projects can be created for varying needs, such as apps, events, or processes. The app even supports up to 5 languages, which include English, German, French, Japanese, and Russian. The features include the ability for clients to add unlimited ideas to projects, comment on each other’s ideas, admin deletion of unwanted ideas, HTTP support, and more. It also comes with a free forever plan. ..show more

Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Port Louis, Mauritius

Bellevue, Washington / (877) 868-4626

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Bunny
Free

Features

  • 1 project

All the Plans includes these Features

  • Add new ideas
  • Mark ideas as planned, done, etc.
  • Multiple projects
  • Comment on ideas
  • Comment as admin
  • Localization
  • Delete ideas
  • Sort by new
  • HTTPS support
  • Like the ideas
  • Sort by most liked
  • Email notifications
Rabbit
$9 /Month

Features

  • 10 projects
  • Includes features of All Plan
Hare
$19 /Month

Features

  • 20 projects
  • Includes features of All Plan

For More than 20 Projects, Contact the vendor to get the detailed pricing information.

View Price Page
Professional
$180 /Month

For Individual Marketers and Consultants

Features

  • Manage multiple locations or clients : 3 included
  • Collect reviews via customized "review funnel" landing pages and widgets
  • Embed review collection widgets on business websites, social pages, etc.
  • Provide a mobile-optimized customer experience through the funnel
  • Generate reviews on target major, local and industry sites
  • Segment positive vs. negative feedback to pre-empt negative reviews
  • Guide customers with clear instructions and conversion triggers for 100s of sites
  • Engage customers with coupons and offers
  • Private-label landing pages and widgets under your own brand and domain(s)
  • Customize email and text message campaigns, templates, timing and sequence (with text add-on)
  • Automate sending, follow-up, removal and de-duplication of campaign recipients
  • Upload campaign recipients in bulk via CSV or Excel file
  • Share access to simple, branded forms for customer onboarding and opt-in
  • Measure performance with open, click and conversion tracking
  • Collect reviews on-location with compliant “kiosk mode”
  • Extend campaigns to all customer interactions with email signature snippets, widgets
  • Order printed review invites for low-tech, offline campaigns (at cost)
  • Exercise complete creative control over email, SMS and MMS templates
  • Monitor major, minor and industry-specific review sites for new reviews
  • Get review alerts or send to clients or staff based on custom criteria
  • Coordinate and manage team responses with simple status and notation tools
  • Respond directly to Facebook and Google reviews from one dashboard
  • Generate white-labeled performance and trend reports (Web only)
  • See data on reviewer clicks, click-throughs and conversions through the funnel
  • Auto-share positive reviews (including images) to social media profiles
  • Stream your latest and greatest reviews to your website
  • Copy/paste embed code for super easy "social proof"
Agency
$400 /Month

For Local Agencies, SEOs and Other Resellers

Features

  • Manage multiple locations or clients : 10 included
  • Includes features of Professional plan, plus
  • Create custom account-level default settings to scale easily
  • Upload location profiles in bulk via CSV or Excel file
  • Create and assign new profiles via the API
  • Customize email and text message campaigns, templates, timing and sequence
  • Manage and monitor per-profile email and text message limits
  • Create custom account-level default campaigns to scale easily
  • Integrate with CRM, POS and other systems through the API
  • Schedule recurring reports to ship to clients/staff via Web, PDF and CSV
  • Produce aggregate reports for large, multi-location businesses
  • Surface high- and low-performing clients or locations with account-level dashboard
  • Setup multiple, recurring reports to go to clients/staff on any schedule
  • Pull aggregate data from the API for custom reporting
  • Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
  • Easily deploy "Review Stream" with Wordpress plugin, Joomla and Drupal modules
  • Private-label widgets and plugins completely
  • Multiple user accounts for custom staff and/or client access
  • Provide a full-featured client dashboard under your brand and domain(s) : $440 per year
Enterprise/Partner
$2500 /Month

For Larger Agencies, Franchises and Brands

Features

  • Manage multiple locations or clients : 100 included
  • Includes features of Agency plan, plus
  • Provide a full-featured client dashboard under your brand and domain(s)
  • Add subusers under their own branding (i.e. agencies under agencies)
  • Integrate single sign-on (SSO) from other applications
  • Offer a white-labeled API with all features
View Price Page

SCREENSHOTS

Hey,Listen! Screenshots
View 1 screenshot(s)
Grade.us Screenshots
View 5 screenshot(s)

ALTERNATIVES

Top alternatives to Hey,Listen!

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
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Yotpo
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Top alternatives to Grade.us

BirdEye
BirdEye
Trustpilot
Trustpilot
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite