Home/Telemedicine Software/Heal vs MendUpdated on: April 19, 2024

Compare Heal vs Mend

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

At Heal, we believe improving health outcomes starts by meeting patients where they're most comfortable: at home. That’s why we provide value based, in home primary care to seniors on Medicare and select Medicare Advantage plans. Heal’s service model allows board certified doctors and nurse practitioners to spend more time with their patients, so care is never rushed, and a strong patient provider relationship is established.We serve seniors at all stages of their health journey, from preventive care like flu shots and annual physicals to treating common illnesses and managing chronic conditions. Our services also include telemedicine visits and remote health monitoring, so getting quality care when its needed is easier than ever.Easy and convenient phone support for planning or other enquiries, we offer reservations from 8:00am to 6:00pm, 7 days a week, including weekends and public holidays. ..show more

Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders. ..show more

Features

Alert Notifications Alerts the user when predefined criteria is met

Care Summary Patient summary of care report that helps on each care transition or to another setting of care

File Transfer Allows sending and receiving files

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Patient Portal Facility for patients to access personal health information from anywhere

Patient Queue Allows to virtually control patient queue and connect to the doctor

Patient Records Management Manages and records all necessary and vital data about a patient.

Payments Enables payment collection from the visitors via popular payment gateways

Personalized URL Enables to create a customized or brand URL for respondents and visitors to get access to the link

Reminders Sends important reminders through email to attendees

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Los Angeles, California

Orlando, Florida

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Heal
$79 Others

Heal house calls are $159 or covered by most insurance plans

Features

  • Primary care doctor
  • Convenient care
  • Personalized Care Plan
View Price Page
Mend Now Telehealth
$59 /Month

$59 per provider per month billed monthly ($199 setup fee)

$49 per provider per month billed annually

Features

  • Self-guided setup
  • Self-guided user training and knowledge
  • Live instant technical support
  • Unlimited staff and patient users
  • Ad-hoc instant Telehealth video visits
  • Scheduled Telehealth video visits
  • Telehealth and other consents
  • Unlimited video visits
  • No software downloads, video connects instantly in any browser on any device
  • Organization logo
  • Custom video waiting page
  • Automatic patient text message and email reminders
  • Chat during video
  • File sharing
  • Basic note taking
  • Screen sharing
  • Canvas mode to draw and type
  • Add other participants instantly via text message
  • Supports multiple cameras
  • HD video
  • Signed BAA
  • HIPAA and HITECH compliant
  • Admin controls
  • Meeting history and times and more
Mend Pro Telehealth
Custom

Features

  • Included features Mend Now plan, plus
  • Account manager white-glove setup
  • Live training
  • On-demand Telehealth queue
  • Telehealth visit staff transfers
  • Messaging Telehealth visits
  • Group scheduling
  • Group Telehealth (mobile supported)
  • Kiosk Telehealth visits
  • Secure messaging
  • PredictiveIQ AI
  • Customized digital forms
  • Payments
  • Premium branding look and feel
  • Patient self-scheduling
  • Advanced reporting
  • Patient rescheduling
  • Post visit surveys
  • Bulk notifications
  • Recalls
  • Custom appointment types
  • Custom appointment routing
  • Advanced notification settings
  • Advanced scheduling features
  • Third-party workflows
  • 100% API coverage
  • EHR/PMS integration
  • SFTP integration
  • SAML single sign-on
  • Fax interface support
View Price Page

SCREENSHOTS

Heal Screenshots
Mend Screenshots

ALTERNATIVES

Top alternatives to Heal

Mend
Mend
Amwell
Amwell
Doxy.me
Doxy.me
Practice Fusion
Practice Fusion
iCliniq
iCliniq

Top alternatives to Mend

Heal
Heal
Snyk
Snyk
Amwell
Amwell
Doxy.me
Doxy.me
Practice Fusion
Practice Fusion