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Chatbots Software

4.6 17 user ratings

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Chatbots Software

4.7 2 user ratings

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Overview

Description Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more Botsociety software is a Chat platform used to design your conversation tool. Prototype idea to optimize conversational experience with teams in real-time. Customize message types with designs like AA animations, Videos, GIF, and more. Export files in PDF file formats. It integrates with Dialogflow, Rasa, Zapier, and more. Professionals, Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Not Available
  • Haptik Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 17 user ratings
4.7/5 2 user ratings
Ratings Distribution
  • Excellent

    66.5%
  • Very Good

    29%
  • Average

    3.2%
  • Poor

    0.6%
  • Terrible

    0.6%
  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Haptik Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Haptik Custom

Free Free

Professional $79.00 $79.00 per user / month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots
+ 7 More
Not Available
Videos Video Thumbnail
+ 7 More
Video Thumbnail

Vendor information

Company Details Located in: New York, New York Founded in: 2013 Located in: San Francisco, CA
Contact Details

Not available

https://haptik.ai/

+1 (415) 741-5080

https://botsociety.io/

Social Media Handles

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