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Description | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more | Botsociety software is a Chat platform used to design your conversation tool. Prototype idea to optimize conversational experience with teams in real-time. Customize message types with designs like AA animations, Videos, GIF, and more. Export files in PDF file formats. It integrates with Dialogflow, Rasa, Zapier, and more. Professionals, Small, Medium and Large companies make use of the software. Read more |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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Haptik Custom |
Free Free Professional $79.00 $79.00 per user / month Enterprise Custom |
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Company Details | Located in: New York, New York Founded in: 2013 | Located in: San Francisco, CA |
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Not available https://haptik.ai/ |
+1 (415) 741-5080 https://botsociety.io/ |
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