Home/Live Chat Software/Handlr vs DriftUpdated on: April 16, 2024

Compare Handlr vs Drift

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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Handlr is a proactive live chat solution that reaches out to visitors to ask if they need help when they are browsing your site. Instead of waiting for your website visitors to ask you a question. Handlr appears automatically on your site to offer help or answer questions, which is customized according to your parameters. Handlr provides unlimited chats and agents, which can be used for different websites, brands, and departments. The chat boxes can be customized according to your website or brand. Handlr automatically assigns chats based on your parameters. During these chats, your customer support agents (and customers) can share files and screenshots. Due to Handlr’s secure data transfer feature, you can take credit cards and payment details during the chat. Handlr is a GDPR compliant tool, meaning you can comply with the relevant regulations regarding customer data privacy. ..show more

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Romford, England - RM1 3NH

Boston, Massachusetts / 855-266-1567

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter (Business)
Custom

Features

  • SEO for 5 keywords
  • 6 hours monthly link building
  • 1 hour monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Professional (Business)
Custom

Features

  • SEO for 10 keywords
  • 8 hours monthly link building
  • 3 hours monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Professional Plus (Business)
Custom

Features

  • SEO for 15 keywords
  • 12 hours monthly link building
  • 5 hours monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Enterprise (Enterprise)
Custom

Features

  • SEO for 25 keywords
  • 16 hours monthly link building
  • 7 hour monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Enterprise Plus (Enterprise)
Custom

Features

  • SEO for 40 keywords
  • 22 hours monthly link building
  • 10 hour monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Corporate (Corporate)
Custom

Features

  • SEO for 60 keywords
  • 35 hours monthly link building
  • 20 hour monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Corporate Plus (Corporate)
Custom

Features

  • SEO for 75 keywords
  • 50 hours monthly link building
  • 35 hour monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
Corporate Bespoke (Corporate)
Custom

Features

  • SEO for unlimited keywords
  • Monthly link building
  • Monthly article writing
  • Dedicated account manager
  • SEO performance dashboard
  • Website speed optimisation
  • Competitor analysis
  • Keyword research & analysis
  • Security and hacking checks
View Price Page
Premium
Custom

Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing.

Features

  • Everything in Free plus:
  • Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
  • Basic Lead Routing - Automatically route leads to the right rep.
  • Drift Intel - Identify even anonymous website visitors and personalize their experiences.
  • Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
  • Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.
Advanced
Custom

Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster.

Features

  • Everything in Premium, plus:
  • Fastlane - Drive more qualified pipeline from your lead forms.
  • Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
  • A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
  • Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
  • Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.
Enterprise
Custom

Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience.

Features

  • Everything in Advanced, plus:
  • Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.
  • Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
  • Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
  • Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.
Free
Free

Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses.

​​​​​​​Drift for Early Stage Startups
Custom

For Less than 50 employees.

The software offers Early Stage Startups pricing plan on basis of request.

Add playbook building services
Custom

Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise.

Virtual selling assistants
Custom

Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages.

View Price Page

SCREENSHOTS

Handlr Screenshots
View 5 screenshot(s)
Drift Screenshots
View 3 screenshot(s)

INTEGRATIONS

    NA
  • Salesforce Marketing Cloud Account Engagement (formerly Pardot)
  • Bizible
  • Slack
  • Adobe Marketo Engage
  • Segment
  • Tray.io
  • Databox
  • Google Sheets
  • Drip
  • Demandbase Orchestration
  • Zendesk Support
  • Poptin
  • 6sense
  • Zapier
  • PieSync
  • Zoom
  • Clearbit
  • Google Calendar
  • Outreach
  • MadKudu
  • HubSpot CRM
  • Front
  • Google Analytics
  • Salesforce
  • Oracle Eloqua
  • ON24
  • Optimizely
  • Okta

ALTERNATIVES

Top alternatives to Handlr

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat

Top alternatives to Drift

Intercom
Intercom
Shift
Shift
Stable Diffusion XL
Stable Diffusion XL
Powerslide
Powerslide
LimeChat
LimeChat