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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Grafana logo
Dashboard Software

4.7 72 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centreon logo
Service Desk Software

4.9 52 user ratings

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Overview

Description Grafana is software that assists companies to monitor everything from Prometheus & Graphite metrics, logs, applications, beehives, power plants, sourdough starters, and custom data sources. It makes metric visualization tools that are more accessible and easy to use across the entire company. Grafana cloud plan collects, analyzes, and alerts users on Graphite and Prometheus metrics and Loki logs on highly available, high-performance, and fully managed Grafana Cloud platforms. Users can get visibility into all data sources and metrics across their teams without jumping through multiple tabs and tools. The platform enables users to get massive query performance and high efficiency for their Prometheus metrics at any scale. Users can also access Grafana Enterprise, which includes access to enterprise plugins that take users' existing data sources and allow them to drop them right into Grafana. This will enable users to get the best out of their complicated and expensive monitoring solutions and databases by visualizing all the data more easily and effectively. Read more Centreon being a business-aware monitoring solution assures global visibility of complex IT workflows, ranging from the cloud to the edge. The software offers full clarity of the IT infrastructure powered by regular updates, eliminating blind spots. It facilitates appropriate cohesion between objectives related to business growths and IT operations, promoting excellence in business performances. Top-down views, business-oriented service mapping etc are some of the essential metrics covered by the portal. Also, Centreon is compatible with AIOPs besides being future-ready, scalable, flexible and open. Cockpit views featured by the software, let users educate their stakeholders on the performances showcased by the in-house IT team along with their overall impact on the business. Additionally, detailed reports enables enterprises to make informed decisions before opting for long-term commitments or budget plannings. It offers a dedicated plugin packs catalogue comprising platforms like Microsoft Active Directory, Adder AIM SNMP, AEF ACM, Aerohive etc. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    79%
  • Momentum
    69%
  • Popularity
    93%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    69%
  • Momentum
    66%
  • Popularity
    84%
SaaSworthy Awards # 5 Fastest Growing # 2 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Online
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 72 user ratings
4.9/5 52 user ratings
Rating Distribution
  • Excellent

    69.4%
  • Very Good

    29.2%
  • Average

    1.4%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    90.4%
  • Very Good

    7.7%
  • Average

    1.9%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Easy to Use Interface, Extensive Customization Options, Powerful Visualization Capabilities, Wide Range of Data Source Integrations

    Steep Learning Curve, Slow Loading Times, Limited Alerting Functionality, Complex Querying Language

    Real-time Monitoring, Comprehensive Device Monitoring, Customizable Dashboards, Detailed Reporting

    Software Stability Issues, Costly Licensing, Limited Agentless Monitoring, GUI Interface Needs Improvement

Review Summary

Grafana is widely praised for its powerful visualization capabilities, allowing users to create custom dashboards that provide insightful views of data from a variety of sources. Users appreciate its flexibility, extensive plugin library, and ease of integration with various monitoring tools. However, some users find the initial setup and configuration process complex, and point to limitations in its alerting capabilities. Despite these drawbacks, Grafana remains a popular choice for monitoring and analysis, particularly for those seeking a customizable open-source solution.

Centreon's monitoring platform earns praise for its comprehensive features and ease of use. Users value its real-time monitoring capabilities, customizable dashboards, and intuitive interface. However, some reviewers express concerns about occasional performance issues and limitations in advanced configuration options. Overall, Centreon is well-regarded for its reliability, scalability, and ability to provide valuable insights into IT infrastructure operations.

Pros & Cons
  • Highly customizable and open-source data visualization platform
  • Accessible and easy-to-use metric visualization tools
  • Massive query performance and high efficiency for Prometheus metrics
  • Can be complex to set up and configure
  • May require technical expertise to fully utilize its features
  • Provides global visibility of complex IT workflows
  • Eliminates blind spots with regular updates
  • Facilitates cohesion between business growth and IT operations
  • May require additional plugins for advanced functionality
  • Can be resource-intensive for large IT environments
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Forever Free

Pro $19.00 $19.00 per month

Advanced $299.00 $299.00 per month

Enterprise Custom

Open Source Free

IT Edition Others

Business Edition Others

Enterprise Others

 
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View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: New York, New York Founded in: 2014 Located in: Paris, France Founded in: 2005
Contact Details

Not available

https://grafana.com/

+33 1 49 69 97 12

https://www.centreon.com

Social Media Handles

FAQs

What are the key differences between Grafana and Centreon?

Grafana is a data visualization platform, while Centreon is a service desk software.

What are the alternatives to Grafana?

The top alternatives to Grafana are Prometheus, DataHero, SharpDash, Splunk Cloud, and iDashboards.

What are the alternatives to Centreon?

The top alternatives to Centreon are SolarWinds Service Desk, Checkmk, TOPdesk, Symantec ServiceDesk, and IBM Control Desk.

Which product is better for monitoring complex IT structures?

Centreon is better for monitoring complex IT structures, as it offers full clarity of the IT infrastructure and facilitates appropriate cohesion between business growth objectives and IT operations.

Which product offers more customization options?

Grafana offers more customization options, as it allows users to create custom dashboards and visualizations.

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