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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Grade.us logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets. Read more Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more
Pricing Options
  • Free Trial Available
  • Starts at $162.00.
  • Free Trial Available
  • Starts at $39.00. Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    82%
  • Momentum
    61%
  • Popularity
    79%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    75%

Features

Total Features
7 Features
4 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 117 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      79.1%
    • Very Good

      14.4%
    • Average

      3.4%
    • Poor

      0.6%
    • Terrible

      2.5%
    Not Available
    Review Summary

    Overall, Grade.us receives positive feedback from users, garnering an average rating of 4.5 out of 5 stars across reputable review platforms. Reviewers praise its user-friendly interface, comprehensive grading capabilities, and efficient feedback management system. Notable strengths include the platform's ease of use, as users find it intuitive and straightforward to navigate. Additionally, Grade.us is lauded for its comprehensive grading features, which enable educators to provide detailed and personalized feedback to students. The platform's efficient feedback management system also receives positive remarks for streamlining the feedback process and facilitating effective communication between educators and students.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $162.00.
    • Free Trial Available
    • Starts at $39.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Professional $162.00 $180.00 per month

    Agency $360.00 $400.00 per month

    Enterprise/Partner $2,250.00 $2,500.00 per month

    Basic $39.00 $39.00 per month

    Advanced Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Grade.us : screenshot
    + 4 More
    One Inbox For All Your Online Customer Interactions
    + 10 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Bellevue, Washington Located in: Kerala, India Founded in: 2018
    Contact Details

    (877) 868-4626

    https://www.grade.us/

    +91 8129118419

    https://www.cloodot.com/

    Social Media Handles

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