AnyDesk |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve
Visit Website
|
| Description | GoToMyPC remote access software ensure high-speed connection and user access control. It offers multi-platform remote support across multiple devices. Users will find it possible to do print documents stored in remote computers using a connected printer nearby. One can reboot anytime an unattended system and also ensure its instant reconnection from remote locations. Smart remote diagnostic tools help in identifying the issues faster. LogMeIn comes designed thoughtfully with an array of suitable features like remote control, clipboard sync, whiteboard drawing, remote deployment, wakeon LAN, file storage, file sharing, multi-monitor navigation, endpoint management etc. Read more | ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
| Pricing Options |
|
|
|
| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
# 2 Fastest Growing # 2 Most Popular |
Not Available
|
| Total Features |
6 Features
|
6 Features
|
7 Features
|
| Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
| Organization Types Supported |
|
|
|
| Platforms Supported |
|
|
|
| Modes of Support |
|
|
|
| API Support |
|
|
|
| User Rating |
|
|
|
| Ratings Distribution |
|
|
|
| Review Summary |
Gotomypc is generally well-received by users, with reviewers highlighting its user-friendly interface, ease of setup, and robust remote access capabilities, including file transfer and remote control features. However, some users have expressed concerns about occasional connection issues, lagging performance, and limited collaboration tools compared to competitors. Overall, Gotomypc is a reliable and convenient remote access solution, but users may encounter occasional technical glitches and may desire more advanced collaboration features. |
Overall, users find the software easy to use and reliable for remote access and support. They appreciate its robust features, quick setup, user-friendly interface, seamless integration with other ConnectWise products, and helpful customer support. However, some users have reported occasional bugs and glitches, limited customization options, and pricing concerns. Additionally, a few users have encountered issues with the mobile app and have suggested improvements for better cross-platform compatibility. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Personal $35.00 $35.00 per user / month Pro $66.00 $66.00 per month Corporate Custom |
One $24.00 $29.00 per month Standard $39.00 $49.00 per month Premium $49.00 $59.00 per month ConnectWise Control Access Pricing $30.00 $30.00 per month |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
|
|
||
| Screenshots |
+ 1 More
|
+ 11 More
|
Not Available |
| Videos |
+ 2 More
|
+ 2 More
|
+ 3 More
|
| Company Details | Located in: California, United States | Located in: Florida, United States | Located in: Boston, Massachusetts |
| Contact Details |
Not available https://get.gotomypc.com/ |
813.463.4700 https://www.connectwise.com/software/control |
1 855 263 2838 https://www.goto.com/it-management/resolve |
| Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
