Home/Video Conferencing Software/GotoMeeting vs GoTo ResolveUpdated on: April 20, 2024

Compare GotoMeeting vs GoTo Resolve

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

GoToMeeting is a mobile leader platform that is suitable for both Android and iOS. This online meeting application has the highest rating overall compared to the other applications with the same features. This GoToMeeting software is ideally suited for all types of small businesses as well as large enterprises. GoToMeeting is a web-hosted service application featuring useful tools. This software is explicitly built for online meetings, video conferencing, and desktop sharing. Moreover, this software package allows users to meet with other customers, users, colleagues, or clients through the internet. To empower collaboration and productivity is the main objective of the GoToMeeting application. It is a great source for the organization to conduct a virtual meeting anytime, anywhere, and on any device, thus making it a reliable, simple, and easy meeting platform. GoToMeeting is a perfect solution for businesses because it keeps the business safe and secure through LogMeIn tools empowering the remote workforce. GoToMeeting is the safest tool that businesses can count on to thrive for better online meetings with the best audio and video quality, comprising professional, business, and enterprise pricing strategies. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boston, Massachusetts / 1800 419 6989

Boston, Massachusetts / 1 855 263 2838

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Professional
$12 /User/Month

billed Yearly

Features

  • Meeting Capacity: 150
  • HD video
  • Screen Sharing
  • Web Audio
  • Dial-in Conference Line
  • Unlimited Meetings
  • No Meeting Time Limits
  • Business Messaging
  • Personal Meeting Room
  • Breakout Rooms (New)
  • Hand Raising (New)
  • Mobile Apps
  • Commuter Mode (New)
  • Voice Commands with Siri
  • Toll Free Numbers
  • Call Me
  • Dial Out
  • Slack Meeting Launcher (New)
  • Office 365 Plugin
  • Google Calendar Plugin
  • Salesforce Integration
  • Secure Socket Layer (SSL) Encryption
  • AES-256 Bit Encryption
  • SOC2 Certified Data Centers
  • Risk Based Authentication (New)
  • HIPAA Compliant
  • 24/7 Customer Care
  • Single Sign-On
  • Admin Center
  • Active Directory Connector
  • Meeting Diagnostic Reports (New)
  • Downloadable Admin Reports

Add-Ons

  • Advanced Webinar Features
  • Room Equipment by GoTo Room (Contact the Vendor)
Business
$16 /User/Month

billed Yearly

Features

  • Meeting Capacity: 250
  • Includes features of Professional plan, plus
  • Unlimited Cloud Recording
  • Transcription
  • Slide to PDF (New)
  • Smart Assistant (New)
  • Note Taking (New)
  • Drawing Tools
  • Keyboard & Mouse Sharing
  • Meeting Lock
  • Co-Organizers
  • Mobile Cloud Recording
  • Includes features of Add-Ons
Enterprise
Custom

Features

  • Up to 250 Participants
  • Includes features of Business plan plus
  • InRoom Link (H.323, SIP)
  • Customer Success Manager
  • On-boarding & Training
  • Volume Discounts
  • Includes features of Add-Ons
View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

GotoMeeting Screenshots
View 3 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

  • Google Calendar
  • Microsoft Teams
  • Zoho Cliq
  • Miro
  • Slack
  • Procore
  • Docebo
  • Acuity Scheduling
  • Zoho CRM
  • HubSpot CRM
  • Zoho Desk
  • DataGrail
  • ActiveDEMAND
  • Salesforce
  • Zapier
  • Okta
  • Calendly
  • Slack

ALTERNATIVES

Top alternatives to GotoMeeting

LogMeIn Pro
LogMeIn Pro
GoTo Resolve
GoTo Resolve
Google Meet
Google Meet
Cisco Webex Meetings
Cisco Webex Meetings
Tasklog Teams
Tasklog Teams

Top alternatives to GoTo Resolve

AnyDesk
AnyDesk
Splashtop Remote Support
Splashtop Remote Support
Email Signature Rescue
Email Signature Rescue
LogMeIn Pro
LogMeIn Pro
TeamViewer
TeamViewer