Compare GetFeedback vs Worthix

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Worthix is the World's First Self-Adaptive Customer Decision-Making Survey, ideally suited to businesses of all sizes ranging from small to medium to large. Worthix precisely evaluates the "why" behind purchasing choices, allowing the firm to effectively decide where to spend in the customer experience. It can come in handy for both big, and small businesses and startups, and can help take it to the next level. The Worthix survey is the only one in the market that feeds questions according to how the consumer responds, allowing them to speak freely about what really matters. This helps decision-makers to perceive their firm through the perspective of their consumers without prejudice. It's a conversational A.I. platform that blends large-scale empathy with the ability to invest. Worthix examines each interaction in detail and extracts the specific experiences that influence consumer decisions. It is a one-of-a-kind piece of software. Its AI capabilities are unrivaled, and Worthix has received numerous awards for them. It's a no-brainer decision, and you must use this software to increase your revenue and business. You get a free trial along with a wide assortment of premium pricing plans that you can choose from. ..show more

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

• Slack
• Acoustic Personalization
• Campaign Monitor
• Adobe Analytics
• Tealium iQ
• AB Tasty
• Google Analytics
• Salesforce
• Optimizely
• Zapier
• Zendesk Sell
• Google Tag Manager
• Jira

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