Compare GetFeedback vs Survais

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Survais is a survey tool that is designed to collect valuable insights in a non-intrusive manner. Users can directly get more leads from their websites and quickly gather user opinions. They can also capture more leads directly from their website and educate users on their offerings. Website traffic can also be boosted by utilizing the most relevant CTAs. And with the help of dedicated feedback, users can also find weak points in their website designs. With gamified surveys, the engagement level of visitors can be boosted for seamless interactions. Survais includes a range of different slides in which surveys can be posted. This includes a standard slide with multiple-choice questions and an email slide that can collect leads to grow your mailing list. With the Feedback Slide, users can seamlessly capture more slides and use them as bug reporters. Other slides include Info slides, CTA slides, and Social slides. ..show more

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

• Slack
• Acoustic Personalization
• Campaign Monitor
• Adobe Analytics
• Tealium iQ
• AB Tasty
• Google Analytics
• Salesforce
• Optimizely
• Zapier
• Zendesk Sell
• Google Tag Manager
• Jira

• MailChimp

Top alternatives to GetFeedback

SurveyMonkey

Qualtrics Core XM

SurveySparrow

Alchemer

QuestionPro

Top alternatives to Survais

SurveyMonkey

SurveySparrow

Alchemer

QuestionPro

Survio