Compare GetFeedback vs PaperSurvey.io

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

PaperSurvey is a survey management tool that enables users to create paper-based surveys and extract data using OMR (optical mark recognition) and HWR (handwritten text recognition) technologies. Users can create machine-readable paper questionnaires for automatic data extraction. The web application simplifies the paper data collection activities from survey creation to data analysis, and no installation is required. The tool recognizes checkboxes and radio boxes automatically from the scanned surveys with a 99.99% accuracy. Each page has a unique identifier to eliminate duplicates. Users have the option to customize the forms with their brand logo, colours, and font. Responses can be collected through web surveys as well, and files can be synced with and imported from Dropbox. Images can be added to the forms as well, and manual verification in the cases of anomalies is possible. The tool works with Microsoft Word mail merge and integrates with many apps via Zapier. ..show more

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

• Slack
• Acoustic Personalization
• Campaign Monitor
• Adobe Analytics
• Tealium iQ
• AB Tasty
• Google Analytics
• Salesforce
• Optimizely
• Zapier
• Zendesk Sell
• Google Tag Manager
• Jira

NA

Top alternatives to GetFeedback

SurveyMonkey

Qualtrics Core XM

SurveySparrow

Alchemer

QuestionPro

Top alternatives to PaperSurvey.io

SurveyMonkey

SurveySparrow

Alchemer

QuestionPro

Survio