Home/Survey/ User Feedback Software/GetFeedback vs FeedbacQ
Updated on: October 16, 2021

Compare GetFeedback vs FeedbacQ

89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website Visit Website
ADD PRODUCT
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website Visit Website

Overview

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..read more

Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more. ..read more

Features

360 Degree Feedback

Custom Survey URLs

Data Analysis Tools

Email Distribution

Embeddable Survey

Kiosk Survey

Mobile Survey

Multiple Question Types

Offline Response Collection

Online Survey

Phone Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Support Audio / Images / Video

Survey Templates

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA / +1 (415)-942-5981

Kozhikode, Kerala / 0495 243 6677

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
Salesforce
Custom

Features

  • Personalize surveys with customer data
  • Get organizational insights that fuel change
  • Take real-time action that delivers results
  • Integrate with all major Salesforce products
View Price Page
Silver
Free

Features

  • Unlimited Surveys
  • Unlimited Questions Per Survey
  • 1000 Responses Per Survey
Gold
$19 /Month

Features

  • Includes features of Silver plan, plus
  • 24x7 Email Support (On Priority)
  • Custom Branding
  • Data Export (CSV,XLS)
  • Custom User Info Collection
Platinum
$39 /Month

Features

  • Includes features of Gold plan, plus
  • Phone Support
  • Multi Language Support
  • Slack Integration
  • Custom Analytics / Presentation
  • Password Protected Surveys
View Price Page

SCREENSHOTS

GetFeedback Screenshots
View 8 screenshot(s)
FeedbacQ Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira
  • Intercom
  • Trello
  • Freshdesk
  • Asana
  • HubSpot CRM
  • Slack
  • Pipedrive
  • Zapier

ALTERNATIVES

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
QuestionPro
QuestionPro
SoGoSurvey
SoGoSurvey
Alchemer
Alchemer

Top alternatives to FeedbacQ

SurveyMonkey
SurveyMonkey
QuestionPro
QuestionPro
SoGoSurvey
SoGoSurvey
Alchemer
Alchemer
SurveyGizmo
SurveyGizmo