Home/Survey/ User Feedback Software/GetFeedback vs EnalyzerUpdated on: April 19, 2024

Compare GetFeedback vs Enalyzer

90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Enalyzer is an intuitive platform for conducting surveys and turning the results into informative insights. The software enables quick onboarding. In simple words, it allows users to begin with analysing surveys without any proper knowledge of basic know-how. The platform covers a multitude of mostly objective questions, allowing users to choose from and set up a real-time survey analysis. A customised survey is also an option if it is a bunch of precise questions that need to be answered and tallied for better insights and information. Net Promoter Score Metrics, Skip Logic, Quiz Calculator, Survey Scheduling, Turnover, read-only access for reports and Zapier & SFTP Integrations are some of Enalyzer’s highlighted facilities. These features also cover the main aspect of team collaboration, allowing every member in the team to contribute their insights on the concerned agenda. Cross-account operations enable users to work together from multiple platforms, whereas Danish-inspired design principles combine functionality and simplicity on the go. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA / +1 (415)-942-5981

Copenhagen, Denmark / +45 70 10 70 06

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page
Free
Free

Perfect for personal and academic surveys

Features

  • Respondents : 100
  • Customer support : Email
  • File storage : 100 MB
  • All standard features
  • Unlimited surveys
  • Unlimited questions
  • Unlimited reports
  • Download raw data
  • Integrate with 750 plus apps : 5
Basic
$26 /User/Month

The choice for businesses with simple data collection and analysis needs

Features

  • Respondents : 500
  • Includes features of Free plan, plus
  • File Storage : 1 GB
  • Integrate with 750 plus apps : 25
  • Bulk imports
  • Survey design
  • Multiple report pages
  • Account log

Multi-User Packages

  • Team (1250) : $141.29
  • Company (1850) : $79.12
  • Enterprise (3500) : $16.96

Based upon the requirements, the mulit-user package can be acquired. For further details, contact the vendor.

PRO
$74.6 /User/Month

$74.6 per User per Month billed Annually

$89.3 per User per Month billed Monthly

Powerful feature set built with professionals in mind

Features

  • Respondents : 10000
  • Customer support : Phone
  • File storage : 5 GB
  • Includes features of Basic plan, plus
  • Integrate with 750+ apps : 50
  • Remove branding
  • Multiple Language versions
  • Custom Landing pages
  • Net Promoter Score
  • Recommendation Score
  • Custom background variables
  • Scheduling
  • Categories
  • Data Series
  • Time series Charts
  • Open Filters
  • Custom Report Variables
  • Report Color Themes

Multi-User Packages

  • Team (1250) : $339.1
  • Company (1850) : $226
  • Enterprise (3500) : $67.82

Based upon the requirements, the mulit-user package can be acquired. For further details, contact the vendor.

PRO Plus
$117.56 /User/Month

$117.56 per User per Month billed Annually

140.16 per User per Month billed Monthly

Preferred by professionals in need of higher volume

Features

  • Respondents : 50000
  • Customer Support : VIP
  • File storage : 10 GB
  • Integrate with 750 plus apps : Unlimited
  • Integrations
  • Includes features of PRO plan, plus
  • Organizations

Multi-User Packages

  • Team (1250) : $621.69
  • Company (1850) : $395.62
  • Enterprise (3500) : $146.94

Based upon the requirements, the mulit-user package can be acquired. For further details, contact the vendor.

View Price Page

SCREENSHOTS

GetFeedback Screenshots
View 8 screenshot(s)
Enalyzer Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira
  • Trello
  • Slack
  • Salesforce
  • Zapier
  • MailChimp

ALTERNATIVES

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro

Top alternatives to Enalyzer

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio