Home/Survey/ User Feedback Software/GetFeedback vs AppziUpdated on: March 28, 2024

Compare GetFeedback vs Appzi

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Overview

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Appzi is a futuristic user feedback management platform that enables companies to collect customer feedback and improve the website from within. The software collects valuable insights from the customer feedback and thereby points out the necessary products and services that businesses should provide or improve. Appzi comes with customizable feedback buttons and customer survey forms. The software also allows for easy collection and processing of customer feedback with the team. Businesses can create feedback buttons that match their brand’s purposes. Further, a wide assortment of surveys is provided by the same which are simple yet sophisticate by nature. Appzi works as a unified platform managing multiple feedback besides allowing the team to participate and process the particulars all at once. Furthermore, multiple widgets can also be deployed across websites. Another important feature of Appzi’s feedback portal is that it can hold real-time conversations directly with the customers and team. Automated Trello card generation procedure is also a beneficial functionality offered by the same. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA / +1 (415)-942-5981

Washington, United States

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page
Free
Free

Plan Features

  • 50,000 Page Views per Month
  • 1 Websites
  • Unlimited feedback
  • unlimited team members
  • All feedback widgets
  • Data storage for 3 months
Startup
$29 /Month

Plan Features

  • 1,00,000 Page Views per Month
  • 1 Websites
  • Unlimited feedback
  • unlimited team members
  • All feedback widgets
  • Data storage for 3 months
  • Integration with Trello
  • Data storage for 1 year
  • Real-time reporting
  • Email support
Business
$89 /Month

Plan Features

  • 6,00,000 Page Views per Month
  • 3 Websites
  • Unlimited feedback
  • unlimited team members
  • All feedback widgets
  • Data storage for 3 months
  • Integration with Trello, Slack, JIRA, BitBucket, Visual Studio
  • Data storage for 1 year
  • Real-time reporting
  • Custom feedback buttons
  • Removal of Appzi branding
  • Priority email support
Enterprise
$599 Others

Plan Features

  • Unlimited Page Views
  • Account management
  • Customizations
  • Volume discount
  • Dedicated support

View Price Page

SCREENSHOTS

GetFeedback Screenshots
View 8 screenshot(s)
Appzi Screenshots

INTEGRATIONS

  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira
    NA

ALTERNATIVES

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro

Top alternatives to Appzi

Lifesight
Lifesight
Zulu5
Zulu5
Blueprint
Blueprint
Qualli
Qualli
Weberlo
Weberlo