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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Zoho FSM

Field Service Management Software

4.6 7 user ratings

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Overview

Description Fulcrum is a platform to create custom forms and deploy to mobile devices for mobile data collection. The software offers drag-and-drop builder conditional skip logic, and more. Convert your paper forms to digital in just minutes. Generate reports in PDF format to send to customers and stakeholders. Small, Medium and Large companies make use of the software. Read more Fielda is a mobile data collection platform that enables you to exchange all of your spreadsheet and paper-based data collecting with a mobile data collection tool that is simple to use and customize. It assists you in the management of assets and the completion of inspections in a more efficient and error-free manner. Fielda is a mobile data gathering software that is smart, intuitive, and simple to use for any organization that collects and manages data. It is built exclusively for data gathering, allowing your team to collect field asset information, take asset images, use GIS maps, and construct workflows while on the move. The platform mixes reporting, mobile data collecting, automated processes, and GIS to make your field operations easier. You can develop an infinite number of forms or checklists, manage processes, and communicate data in real-time with the rest of the team with Fielda’s no-code platform. You can set data gathering methods and boost business insights inside your firm by customizing them. Additionally, the platform assists you in developing unique work assignments and notification processes. Read more Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $22.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    79%
  • Momentum
    60%
  • Popularity
    64%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    68%
  • Momentum
    65%
  • Popularity
    73%
SaaSworthy Awards # 12 Most Popular
Not Available
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.7/5 378 user ratings
4.6/5 15 user ratings
4.6/5 7 user ratings
Rating Distribution
  • Excellent

    76.5%
  • Very Good

    21.2%
  • Average

    2.1%
  • Poor

    0.3%
  • Terrible

    0%
  • Excellent

    73.3%
  • Very Good

    20%
  • Average

    0%
  • Poor

    6.7%
  • Terrible

    0%
  • Excellent

    57.1%
  • Very Good

    42.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Ease of use, Customizable forms, Offline functionality, Excellent customer support

    Map Functionality needs improvement, Syncing issues, Limited reporting features, Lack of advanced features like line/polygon drawing

    Not Available
    Not Available
Review Summary

Overall, Fulcrum users appreciate its user-friendly interface, customizable features, and ability to streamline data collection and management. Many reviewers highlight its strengths in digitizing forms, creating mobile-friendly surveys, and providing real-time data access. However, some users mention occasional glitches, a learning curve for advanced features, and limited offline functionality. Additionally, pricing concerns and perceived value for money are brought up in a few reviews.

Not Available
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $22.0. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $22.00 $28.00 per user / month

Professional $30.00 $38.00 per month

Enterprise Custom

Fielda Custom

Free Free

Standard $25.00 $30.00 per month

Professional $35.00 $45.00 per month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots screenshots
+ 4 More
Fielda screenshot
+ 9 More
Invoice Management
+ 5 More
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: St. Petersburg, Florida - 33701 Located in: Nashville, TN Located in: Pleasanton, CA - 94588
Contact Details

+1 (727) 538-0545

https://www.fulcrumapp.com/

(615) 465-8287

https://fielda.com/

+1 877 834 4428

https://www.zoho.com/fsm/

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