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| Description | Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more | Adobe Workfront is a digital solution that helps you streamline your processes, boost productivity, and manage your work in a better way. Adobe Workfront works by providing you with a structured way to create and manage workflows so you can prove their value and always get accurate information at the right time. Adobe Workfront also enables your team to better prioritize work and set expectations so are able to deliver impactful projects on time. Adobe Workfront eliminates the roadblocks that can keep you from building credibility and trust with your clients, as well as enabling your team to stay much better connected. This solution provides a centralized place from where you can manage all your workflows and deliver work that is of a higher quality. With Adobe Workfront, you can get products to market faster by better managing the status of all of your projects, as well as being able to work on and iterate on ideas much quicker. Read more |
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 18 Highly Rated # 9 Fastest Growing |
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| Review Summary |
From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users. |
Overall, Workfront is highly praised for its user-friendly interface, customizable features, and robust reporting capabilities. Users commend its ability to centralize and streamline project management tasks, facilitating collaboration and communication among teams. Its integration options and extensive training resources are also well-received. However, some users have expressed concerns regarding occasional technical glitches and a learning curve associated with its advanced functionalities. Additionally, a few reviewers have mentioned limitations in its budgeting and resource management capabilities. |
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AI-Generated from the text of User Reviews
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Starter $19.00 $29.00 per user / month Growth $49.00 $59.00 per user / month Pro $95.00 $115.00 per user / month Enterprise $119.00 $145.00 per user / month |
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ManageEngine ServiceDesk Plus
4.4 Based on 522 Ratings Freshservice Vs ManageEngine ServiceDesk Plus
HelpDesk
4.5 Based on 64 Ratings |
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| Company Details | Located in: San Mateo, California Founded in: 2011 | Located in: Lehi, Utah Founded in: 2001 |
| Contact Details |
+1 (866) 832-3090 https://www.freshworks.com/freshservice/ |
+1 866-441-0001 https://www.workfront.com/ |
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