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Updated on: October 20, 2019

Freshconnect vs Slack

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Overview

Summary

Freshconnect is a new age collaboration tool from Freshdesk to improve the productivity of the organization. Team members can collaborate much faster and efficiently with instant access to relevant topics. The instantaneous flow of text can connect you to the integrated apps without going back and forth between tools. Get linked to the context of work without getting lost conversation cloud. ..read more

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. ..read more

Features

Audio Video Conferencing

Brainstorming

Chat (Messaging)

Contact Management

Content Management

Cooperative Writing

Discussion Boards

Document Management

Group Calendars

Project Management

Synchronous Editing

Task Management

Version Control

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, USA / +1 650 513 0514

San Francisco, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Freshconnect
Custom

Features

  • Provide context instantly
  • Streamline work
  • Truly integrated experience

Contact the vendor to get the latest pricing details

View Price Page
Free
Free

For small teams wanting to try out Slack for an unlimited period of time.

Features

  • Searchable messages : 10000 of your team's most recent messages
  • Apps/services : 10 third-party or custom integrations
  • Mandatory two-factor authentication
  • Voice and video calls : One-on-one only
  • File storage : 5 GB total
  • Support : Standard support
Standard
$6.67 /User/Month

$6.67 per Active User per Month billed Annually

$8 per Month billed Monthly

For teams and businesses ready to make Slack the hub for their projects and communications.

Features

  • Unlimited Searchable messages
  • Unlimited Apps/services
  • Shared Channels (beta)
  • Single-channel guests
  • Multi-channel guests
  • Mandatory two-factor authentication
  • OAuth with Google
  • Custom retention policies for messages and files
  • Custom User Groups to reach a team or department
  • Voice and video calls : upto 15 participants
  • Interactive screen sharing
  • Search for relevant people, channels and files
  • Channel recommendations
  • Message highlights
  • File storage : 10 GB per team member
  • Support : Priority support
Plus
$12.5 /User/Month

$12.5 per Active User per Month billed Annually

$15 per Month billed Monthly

For businesses that need SSO, Compliance Exports, and guaranteed uptime on a single Slack team.

Features

  • Includes features of Standard plan, plus
  • SAML-based single sign-on (SSO)
  • Corporate Exports for all messages
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta and Ping
  • Interactive screen sharing
  • File storage : 20 GB per team member
  • Support : 24/7 support with four-hour response time
  • Uptime : 99.99 percent guaranteed uptime SLA
Enterprise Grid
Custom

Features

  • Organization-wide search, direct messaging, and announcement-focused channels
  • Unlimited workspaces, customized around the people, information and apps that matter most to a team
  • Channels that connect multiple workspaces within your organization
  • Security, compliance, billing, and platform integration management in a single view
  • Support for integrations with Data Loss Prevention (DLP), e-Discovery, Enterprise Mobility Management (EMM), and offline backup providers
  • Enterprise Mobile Security features
  • 1 TB (1,000 GB) of storage per user
  • Dedicated account and customer success teams
  • 24/7 support with 4-hour response time

Contact the vendor to get the latest pricing details.

View Price Page

SCREENSHOTS

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