Home/Compare/Freshchat vs IntelliTicks
Updated on: February 18, 2020

Freshchat vs IntelliTicks

78%
Freshchat
(145 Ratings)
Visit Website Visit Website
ADD PRODUCT
78%
Remove
Freshchat
(145 Ratings)
49%
Remove
Visit Website Visit Website

Overview

Summary

Freshchat is a live chat software for better lead generation by improving customer support and ensuring customer experience. The software helps automatically identifying qualifying leads and upload them into the CRM. Social profiles, user data and event timesheet it becomes possible to hold contextual interaction with the targeted customers. Freshchat features topic-based message channels, real-time dashboard, contact list, web messenger, priority inbox, in-app campaigns, bot (AI), desktop notifications and push notifications. You can monitor team member performance and take data-driven decision on their interaction quality. You can create FAQS in over 31 languages. ..read more

IntelliTicks software is a platform used to engage your customers with AI + Human to create personalized conversational experiences. Generate more Leads with Chatbots LiveChat Messenger Bots. The software uses advanced NLP Algorithms to understand a user's query to automate leads in real-time. Receive real-time alerts on Desktop, Mobile and Emails. Small, Medium and Large companies make use of the software. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Bruno, CA - 94066 / +1 (866) 832-3090

Haryana, India - 122002 / +91 7709 527 736

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Sprout
Free

To get you started

Features

  • 10 active team members
  • 10000 Monthly Unique Visitors
  • Unlimited contacts
  • Priority Inbox
  • Message Channels
  • Integrations
  • Mobile App
  • Notifications

All the Plans includes these Features

  • 24 x 7 Email Support
  • 24 x 5 Phone Support
Blossom
$19 /User/Month

For all your support needs

Features

  • 200000 Monthly Unique Visitor
  • Includes features of Sprout plan, plus
  • Limited Triggered Messages
  • In-messenger FAQs
  • Smart Plugs
  • Business Hours
  • Limited Dashboard
  • Reports
  • File Attachments and Quick Access
  • Assignment Rules
  • Away Experience
  • Includes features of All Plan
Garden
$29 /User/Month

For your support plus sales needs

Features

  • 200000 Monthy Unique Visitor
  • Includes features of Blossom plan, plus
  • Unlimited Triggered Messages
  • Bots
  • In-app Messages
  • Freshsales and Clearbit Integration
  • WhatsApp Integration
  • Email Campaigns
  • Includes features of All Plan
Estate
$49 /User/Month

Features

  • 200000 Monthly Unique Visitor
  • Includes features of Garden plan, plus
  • Multiple Business Hours
  • Advanced Dashboard
  • CoBrowsing
  • IntelliAssign
  • Multilingual Support
  • Includes features of All Plan
Forest
$99 /Month

Made for enterprises

Features

  • 500000 Monthly Unique Visitors
  • Includes features of Estate plan, plus
  • Roles and Permissions
  • APIs
  • Apple Business Chat Integration
  • IP Whitelisting
View Price Page
Free
Free

FREE Chatbot Templates created by Experts

Features

  • Conversations : Unlimited
  • 500 Monthly Visitors
  • Agents Included : 1
  • AI Bots : 1
  • Conversational Landing Page
  • User profiles
  • Analytics
  • Notifications
  • Email Reports
  • Mobile Apps
  • Widget re-branding
  • User Data : 1 month
  • Community Support
Starter
$25 /Month

FREE Chatbot Templates created by Experts

Features

  • Includes features of Free plan, plus
  • Monthly Visitors : 3000
  • Additional Agents : Unlimited
  • Additional Agents Price : $5 per Agent per Month
  • AI Bots : Unlimited
  • Live Chat
  • Live View
  • User Activity
  • CRM Integrations
  • User Data : 3 Months
  • Email Support
Standard
$99 /Month

FREE Chatbot Templates created by Experts

Features

  • Includes features of Starter plan, plus
  • Monthly Visitors : 30000
  • Agents Included : 2
  • Additional Agents Price : $15 per Month per Agent
  • Automated FAQs NLP Based
  • User Data : 6 Months
  • Live Chat Support
Plus
$299 /Month

FREE Chatbot Templates created by Experts

Features

  • Includes features of Standard plan, plus
  • Monthly Visitors : 1 Million
  • Agents Included : 5
  • Additional Agents Price : $25 per month per agent
  • User Data : 12 months
  • Phone Support
View Price Page

SCREENSHOTS

View 6 screenshot(s)
View 5 screenshot(s)

INTEGRATIONS

  • WordPress
  • Freshsales
  • Freshdesk
  • Slack
  • Zendesk Talk
  • Shopify
    NA