Five9 vs CallHippo Comparison

Remove All ADD PRODUCT Five9 CallHippo	Remove Five9 Contact Center Operations Software (1305 Ratings)	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove CallHippo Call Center Software (446 Ratings)
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ADD PRODUCT	Remove Five9 Contact Center Operations Software (1305 Ratings)	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove CallHippo Call Center Software (446 Ratings)
Start Free Trial	Visit Website

Overview

Summary

Five9 is a smart cloud contracting platform developed specifically for digital businesses to bring about the power of cloud technology to customers. It assists the user in engaging the clients on the channel of their choice, streamlining the operations, automating the workflow, and increasing the agility of the business to enhance customer experience. Five9 is a popular AI-based software that is trusted by billions of customers for increasing interactions annually. It aims at providing end-to-end solutions using omni-channel routing, WFO, analytics, and artificial intelligence in order to deliver exceptional business results and increase agent productivity. It further enables digital interaction, quality management, gamification, recording and analytics, and much more. Users can additionally engage, retain, attract, scale, and motivate the best agents from anywhere in the world for your contact centre. You can also optimize your workforce with the powerful tools offered by Five9 apart from motivating and managing your agents to produce exceptional customer results. The pricing plans of the platform are quotation based and the users have to contact their members directly on their official website to get more details. ..show more

CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Ramon, California / +1-925-201-2000

Newark, Delaware

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Outbound Custom Features Quality Monitoring CTI ACD Dialers Historical & Standard Reporting Agent, Supervisor, & Administrator Licenses Telecom Usage Multichannel Social Chat Email Mobile Care CRM Integrations Call Recording Screen Recording Quality Management Workforce Management Professional Services Premium Support Inbound Custom Features Quality Monitoring CTI ACD IVR Historical & Standard Reporting Agent, Supervisor, & Administrator Licenses Telecom Usage Multichannel Social Chat Email Mobile Care CRM Integrations Call Recording Screen Recording Quality Management Workforce Management Professional Services Premium Support Speech Recognition IVR Blended Custom Features Quality Monitoring CTI ACD Dialers IVR Historical & Standard Reporting Agent, Supervisor, & Administrator Licenses Telecom Usage Multichannel Social Chat Email Mobile Care CRM Integrations Call Recording Screen Recording Quality Management Workforce Management Professional Services Premium Support Speech Recognition IVR View Price Page	Bronze $18 /User/Month Features Free Number Forward-to-device SMS Voicemail Teams Call Recording SDAP : Patent Pending Technology Silver $24 /User/Month Features Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Live Call Call Queuing User Working Hours Call Reminder After Call Work Internal Team Calling Call Cascading Intelligent Reports/Analytics Platinum $40 /User/Month Features Includes features of Silver plan, plus Power Dialer Call Transfer 3 Way Calling Call Barging IP White Listing App Blocking Route to External Number Forward to Multiple Device Enterprise Custom Features Includes features of Platinum plan, plus Personalized Onboarding Prioritized Custom Development Advanced Integrations External SIP Phone Bring Your Own Carrier (BETA) Custom Integrations Custom Reports Unlimited Users / Custom Discounts Annual Business Review Dedicated Account Manager View Price Page

Compare Five9 vs CallHippo

Five9

CallHippo

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES