Compare FirstHive vs mParticle

Summary

FirstHive is a robust Customer Data Management Platform used by consumer marketers and brands to control their online and offline first-party customer data. It provides highly personalised marketing campaign generation facilities to increase sales and conversions in real-time. The platform is full-stacked with a wide variety of essential tools, benefiting marketers, IT leaders and data analysts alike. Firstly, marketers can use FirstHive’s intuitive capabilities to offer predictive recommendations, besides streamlining clear communication with customers. Secondly, they can also depend on the same to manage cross-channel campaigns and indulge in customer engagement journeys in real-time. For IT leaders, FirstHive comes as a CCPA and GDPR-compliant platform, ensuring data privacy and portability in real-time. Furthermore, FirstHive can also be used to streamline out of the box integrations to work with all major CRMs, ERPs and Social Channels. Also, FirstHive plays well with BI tools, offering accurate data visualisation facilities in real-time. ..show more

mParticle provides data aggregation and management solutions using secure APIs and SDKs connected to a company's systems. The solution enables companies to use the data in various applications such as marketing, analytics, and data warehousing. Additional services include measuring video and audio usage, managing customer profiles to understand critical milestones during a customer’s journey, and data filtration services. Users can influence the flow of data through a client’s output so that the data is leveraged. mParticle helps to create workspaces that act as data containers. Their specialization lies in four data domains: Data Connections, Data Quality, Data Governance, and Data-Driven Personalization. mParticle assists users in managing data quality, enforcing governance, and improving customer service interactions. The simplification and security of customer data infrastructure allow users to spend less time maintaining marketing tools and more time building critical elements. Users seeking to improve conversion rates, retention, and time-to-monetization can do so with the help of high-quality customer data that is readily available. ..show more

360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.

Audience Builder Allows to segment the customers/subscribers using attributes and personas.

Behavior Tracking A tracking tool that facilitates fostering positive customer reaction

Data Cleansing Helps in verifying/correcting/modifying inaccurate or coarse data from database

Data Enrichment A value-addition process of improving lead quality with new attributes.

Data Orchestration Automated process to integrate and sync data across multiple marketing channels

Data Source Import customer data from several sales and marketing channels

Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Hyper Targeting Delivering Ad content to extremely relevant interest group segments.

Identity Graph Create a correlation between individuals with identical match groups.

Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.

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