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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description FieldEdge is a smart field service management software that is designed to reduce the workload of businesses by facilitating easy generation of invoices, management of inventory, and optimizing of routes. With FieldEdge, you can acquire important insight on your business’ status, follow your technicians and keep track of their improvement via the dynamic dispatch database. You can also schedule your routines and process bills to receive faster pay-ins. For the owners, the company provides the following benefits: The clients can unearth their company’s hard-working and dedicated contributors by observing the staff’s actions. With FieldEdge’s modified platforms, the owners can effortlessly match their revenues with the expense and study their potential growth. For the Technicians, the brand provides full-time access to a customer’s complete data, allowing your company to access all details of various customers; their billing history, business with you, etc. They can easily collect payments, clear the invoices faster and increase sales with the customizable bill book, receipts book, ledgers, etc. From the office’s point of view, FieldEdge helps create an easy and personalized schedule and dispatch and view all technicians on one particular screen. With the feature of QuickBooks, enterprises can automatically sync different fields of their offices and analyze each corner of work. Read more ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. Read more
Pricing Options
  • Free Trial Not Available
  • FieldEdge Offers Custom plan.
  • Free Trial Not Available
  • ServiceMax Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    86%
  • Momentum
    67%
  • Popularity
    84%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    82%
  • Momentum
    65%
  • Popularity
    91%
SaaSworthy Awards # 8 Fastest Growing # 10 Most Popular # 5 Fastest Growing # 6 Most Popular

Features

Total Features
7 Features
8 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 4 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 141 user ratings
    3.7/5 67 user ratings
    Ratings Distribution
    • Excellent

      62.2%
    • Very Good

      21.4%
    • Average

      7.8%
    • Poor

      3.5%
    • Terrible

      5.1%
    • Excellent

      32.7%
    • Very Good

      31.7%
    • Average

      8.7%
    • Poor

      26%
    • Terrible

      1%
    Review Summary

    Users generally agree that FieldEdge is a user-friendly and comprehensive field service management software. Its key strengths lie in its scheduling capabilities, robust reporting and analytics, customer relationship management (CRM) features, and the ability to manage work orders and invoices seamlessly. Many users appreciate its mobile app and integration options, which allow for improved field technician productivity and overall efficiency. However, some users have mentioned that the software can be complex to set up and requires comprehensive training for users to fully utilize its features.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • FieldEdge Offers Custom plan.
    • Free Trial Not Available
    • ServiceMax Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    FieldEdge Custom

    ServiceMax Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Return to Service
    + 1 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Fort Myers, Florida Located in: Pleasanton, California
    Contact Details

    888-614-0184

    https://fieldedge.com/

    +1 800 756 4960

    https://www.servicemax.com/

    Social Media Handles

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